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Customer Contact Expo 2015

London, United Kingdom
30 September - 01 October 2015

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On the 30th September and 1st October, BT and Cisco will be joining forces at Olympia London to exhibit at Customer Contact Expo 2015.
2015-09-30
2015-10-01
London
United Kingdom

Event Overview

On the 30th September and 1st October, BT and Cisco will be joining forces at Olympia London to exhibit at Customer Contact Expo 2015.

A must-attend event for any individual or organisation within the contact centre and customer management industry.

Join us at our stand – E10.

We’ll be showcasing our market leading BT Cloud Contact Cisco product, and giving you a sneak peek at the Remote Expert video solution that we’ll be launching soon.

We will be there to share our insight around contact centre solutions, and how our market leading portfolio can be put together in the right way to suit your business needs.

Our professional services experts will be on hand to talk with you about the key factors to consider when making a major change to your contact centre solution.

So, make sure you visit us to see the technology in action. It’s FREE to register!

Theatre Sessions

Don’t miss our theatre sessions

The Autonomous Customer 2015: On-hold for Intelligent Customer Service.
The latest research from ten countries around the globe, reflecting on how consumers want to communicate with organisations.
Dr Nicola Millard, Head of Customer Insight & Futures
Thursday 1st October; 10:00-11:00am in the Leadership Arena.

RFPs vs Pilots: Are customer pilots displacing the traditional bid process?
Richard Atherton, Head of Cloud Contact Product Management
Thursday 1st October; 10:15-10.35am in the BT Sponsored Future Solutions Theatre.

Who manages the contact centre now?
Richard Atherton, Head of Cloud Contact Product Management
Thursday 1st October; 2:00-2.20pm in the BT Sponsored Future Solutions Theatre.

Venue

Olympia London

Olympia London
Hammersmith Road
London
W14 8UX

Please click here to view the directions via tube >