BT Inbound Contact - Putting you in control

BT Inbound Contact – Putting you in control

Webinar, United States
12 February 2015

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BT Inbound Contact offers you innovative solutions to give you better control of your resources to help you manage your contact centre operations more efficiently.
2015-02-12
2015-02-12
Webinar
United States

BT Inbound Contact – Putting you in control

Are you making the most of your BT Inbound Contact service?

Did you know that there are many readily available advanced features and tools and in many instances available at no additional cost to your existing BT Inbound Contact service?

BT Inbound Contact offers you innovative solutions to give you better control of your resources to help you manage your contact centre operations more efficiently. By adding some of these features to your existing service you can increase productivity, simplify your operations and put a smile on your customer’s face.

These tools will help equip you to take control and make the right operational decisions. Our BT Inbound Contact solutions can help you gain better control and help you:

  • Get better first contact resolution
  • Enable your customers to help themselves
  • Optimise your resources and cut costs by 90%
  • Insure against the risks of future planning
  • Improve your reputation & keep staff happy

Click here to view the BT Inbound Contact tools, all of these features are available today, straightforward to implement and in many cases obtainable at no extra charge to your existing BT Inbound Contact service.

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