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The Key to Success

Kings Fund report

Download thought-provoking insight, on how technology could play a significant role in transforming the NHS, so long as its people are made to feel a part of the process.

The paper explores how staff are central to the success of technology roll-outs and that best practice means thinking in terms of systems and flows. It is no longer enough to deliver a good service in one department or organisation, because it is in poor hand-offs between different parts of the system where patients suffer.

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