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Complete contact management solutions for organisations aspiring to world class customer service
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Help my organisation grow with a network at the heart of my operations
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Helping connect your business and technology through communications-centric professional services.
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
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UK's largest supplier of networked IT solutions for government
Enabling you to deliver improved citizen services for less
BT’s heritage as a Public Sector organisation means that it comes naturally to us to empathise with government departments and agencies.
More importantly, we appreciate that the Government needs to not only deliver citizen-focused services but do so with increased efficiency and at less cost.
Delivering better service whilst reducing cost
The financial challenge facing UK government is unprecedented; the savings demanded require transformative change as they come against a backdrop of significant savings already delivered. See how we can help you deliver savings whilst improving delivery of your services >
Enabling your people, wherever they need to be
By giving your teams the right tools with access to the right data where and when they need it most, you can increase their productivity and your service levels at the same time. You can also deliver against the requirements of major programmes such as The Way We Work (TW3). See how we can help you to enable your people wherever they need to be >
Collaborating effectively across departments and agencies
Increasing cooperation and collaboration between departments and agencies is becoming critical to the effective delivery of services, but it needs to be done in a manner that acknowledges differing needs and the inherent security issues. See how we can help you to deliver greater collaboration across organisations to meet the challenges of today and the future >
Interacting with the public across multiple channels
Making effective use of alternative channels can enable you to meet the demands and requirements of citizens, but also substantially reduces the costs and resource requirements of engaging the citizen. See how we can help you to make the most of interacting with the public across multiple channels >
Protecting against the threat of cyber attack
With cyber crime on the rise and attacks becoming more complicated by the day, the protection of public services and citizen data is paramount. See how we can help you to proactively manage and protect your organisation from security breaches and complex threats >