Industry

Insurance

Providing cost-effective and efficient global communications that streamline processes and address the challenges of legacy systems throughout the industry.

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Our experience in your industry

The insurance market has never been so competitive. In property and casualty, the rise of comparison sites has continued to commoditise the product set while life and pensions customer expectations remain high – despite a period of difficult market conditions.

In this competitive climate we give our insurance industry clients a decided advantage through improved communications and more efficient customer interaction.

As the industry becomes increasingly global, insurance providers continue to look for efficiency improvements to streamline processes and to overcome the challenges caused by the large number of legacy systems that still exist in the industry.

We’ve delivered cost-effective and efficient global communications networks for some of the largest players in the insurance industry. 

Standard Life working with BT

3:42

This video features Paul Chong, Group IT Director at Standard Life, and other members of his team. They describe their choice of an outsourcing solution featuring BT IP Connect and BT Cloud Contact linking sites in the UK, Europe, the Middle East, the US, and Asia Pacific.

Resources

Brochure

White papers

Youbiquity Finance - 2014 (summary) >

PDF - 417 KB

Changing behaviours in retail financial services

The Autonomous Customer >

PDF - 2 MB

Understanding the challenges of dealing with informed, demanding and networked customers.

Embracing innovation >

PDF - 2 MB

Four emerging technologies set to shape finance and banking

Good things come to those who don’t wait >

PDF - 992 KB

Why banks need to transform their operations sooner rather than later

Clouding the issue >

PDF - 494 KB

Why a mix of on-premises, public and private cloud-based solutions could be the future

A risky business >

PDF - 489 KB

Why you can’t afford to gamble on the resilience of business-critical infrastructure

Infographic

Youbiquity Finance - 2014 (summary) >

PDF - 980 KB

Consumers, channels and changing behaviours in retail financial services