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Complete contact management solutions for organisations aspiring to world class customer service
Powerful services that can save you money while strengthening your capabilities.
Powerful mobility services to improve productivity and enable better customer service.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Effective services to help you improve the operational efficiency of your organisation.
Robust products to build a sustainable business with added security and resilience.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Collaborate more efficiently with employees, suppliers, customers and business partners
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help my organisation grow with a network at the heart of my operations
Get expert advice to help your organisation become more sustainable
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Helping connect your business and technology through communications-centric professional services.
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
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Our company overview: how we're bringing it all together around the world
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
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Helping Local Authorities to deliver improved services at a reduced cost
Local Government organisations provide a wide range of essential services to the public across the UK. But they are under increasing pressure to significantly reduce costs whilst simultaneously improving service. That's against a background of a growing, ageing and more demanding population.
At BT we work with more than 400 Local Authorities across the country. Through this depth and breadth of experience we understand the key challenges Local Government faces.
Delivering better service whilst reducing cost
The financial challenge is unprecedented, the savings demanded require transformative change against a backdrop of significant savings already delivered. See how we can help you deliver savings whilst improving delivery of your services >
Enabling your people, wherever they need to be
By giving your Adult and Social Care, Children's Services or Environmental and Housing teams the right tools, with access to the right data, where and when they need it most, you can increase their productivity and your service levels at the same time. See how we can help you to enable your people wherever they need to be >
Interacting with the public across multiple channels
Making effective use of alternative channels can enable you to meet the demands and requirements of citizens, but also substantially reduce the costs and resource requirements of engaging the citizen. See how we can help you to make the most of interacting with the public across multiple channels >
Improving lives through joined-up health & social care
As the population grows, ages and lives with more chronic conditions, the need to integrate the health and social systems intensifies. Access to a 360 degree view of clients' information can reduce risks and deliver more effective care. See how we can help you to connect professionals across your local health and social care economy >
Improving outcomes for the most vulnerable
Troubled families, looked-after children and vulnerable adults need help and significant mullti-organisation cooperation and coordination. Ensuring that all relevant agencies have secure access to the latest information, available whenever and wherever they are, can help to avoid unnecessary escalation of issues. See how we can help you to improve case management within and across multiple organisations >