- Products & services
- Business exchange lines
- Calls packages
- Lines packages
- Value Add analytics
- Cloud contact centres
- Contact recording and analytics
- Inbound services
- Onsite contact centres
- Self-service and queue-management platforms
- Field force automation
- Flexible working services
- Managed mobility services
- Mobile network services
- Secure remote access
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Managed network services
- Professional services for networks
- Virtual Private Network Services
- Identity and Access Management
- Managed security services
- Security Intelligence
- Air logistics
- Asset tracking
- End-to-end visibility
- Inventory management
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation grow with a network at the heart of my operations
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Helping connect your business and technology through communications-centric professional services.
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Get expert advice to help your organisation become more sustainable
- Why BT
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Our company overview: how we're bringing it all together around the world
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas
Visit one of our Showcases and see how we are bringing the Art of Connecting to life with interactive technology demonstrations.
From press releases to local news
Great thinking from across the company
Who we work with around the world
- Let's Talk
- My Account
BT’s retail solutions for omni-channel, store, supply chain and head office
Putting your customers at the heart of an easy retailing experience
Create retailing without boundaries and find inspired ways of connecting with your customers. Technology, when designed specifically to meet your needs, can unleash your creative potential to face your challenges head on. You can deliver an exceptional retail experience with your customer placed firmly at the centre, while better orchestrating your business. Bring together your head office, stores, e-commerce platform and supply chain to work in harmony with one another. Improve your people’s productivity and give them the freedom to perform anywhere and serve your customers better. Make it easy and convenient for both your customers and people to engage with your brand.
At BT we believe firmly in the art of the possible. We work with retailers both across the UK and internationally. We bring specialist retail experience to help you meet immediate demands as well as create a road map to differentiate your business from the competition. Together we can re-imagine retail and bolster consumer loyalty.
Unleashing the true power of omni-channel retail
Customers expect their brand experience to be tailored to them, online and in store. To be able to choose how they wish to shop, whether online or offline. They want a seamless shopping experience under their own control which delivers what they want, when they want it, how they want it.
See how we can help you unleash the true power of omni-channel retail
Bringing unlimited customer choice into every store
With the range of options open to customers today, the store visit really has to make its mark and offer a truly seamless experience.
See how we can help you bring unlimited customer choice into every store
Empowering your people to work smarter and better serve your customers
Comprehensive support – in-store and beyond – will free up your sales teams to deliver a great performance, no matter where they are.
See how we can help you empower your people to work smarter and better serve your customers
Delivering accuracy, speed and transparency across the supply chain
The advancement of cloud technology means that customer expectations of their suppliers have never been higher. More than ever before, the supply chain is vital to performing well, everywhere.
See how we can help you deliver accuracy, speed and transparency across your supply chain
Connecting you in real time to your stores, suppliers and customers
In the fast-moving, connected world of retail, effective collaboration will keep you at the forefront of quality, service and innovation.
See how we can help you connect in real time to your stores, suppliers and customers
PDF - 77 KB
Read our newsletter for retailers with an eye on the future