We’ll help you meet the many challenges of the dynamic retail sector.

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About us

With the rise and rise of multichannel shopping, retail is a more dynamic market than ever. You face growing challenges to:

  • Train, empower and equip your staff
  • Manage your supply chain
  • Ensure excellent and consistent customer service
  • Process and manage payments and maintain security
  • Meet the requirements of sophisticated customers in a multichannel environment

Our networked IT systems for retail can help you meet all of these challenges and more. We are a trusted partner of some of the UK’s leading retailers, including The Co-operative Group, WHSmith, Halfords, Mothercare, and Debenhams, and have a specialist multichannel retail solutions provider in BT Expedite, which designs solutions specifically for Retailers.

We’ll help you combine web, store, supply chain, systems and technology to help you get on with your job building relationships with your customers.  We provide innovative and effective staff training through our specialist BT Learn Diverse division. And we’ll do all this without disruption to your operations, with our managed services in everything from inventory management to managed payments and CCTV taking the burden from your shoulders.