- Products & servicesProducts & services
View our range of products and services, and learn how they can help you meet your communication needs.
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Powerful services that can save you money while strengthening your capabilities.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Robust products to build a sustainable business with added security and resilience.
Collaborate more efficiently with employees, suppliers, customers and business partners
Complete contact management solutions for organisations aspiring to world class customer service
Powerful mobility services to improve productivity and enable better customer service.
Effective services to help you improve the operational efficiency of your organisation.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Get expert advice to help your organisation become more sustainable
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
Help my organisation grow with a network at the heart of my operations
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Helping connect your business and technology through communications-centric professional services.
We organise our business around our customers with specialist industry practices and vertical propositions.Corporate
- Financial Markets
- Retail and Private Banking
- Wholesale Banking and Payments
- Why BTWhy BT
Our services, skills, industry knowledge and global presence will help you produce a great performance and stunning results from your networked IT.
Our company overview: how we're bringing it all together around the world
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
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Who we work with around the world
Meet Luis Alvarez, CEO, BT Global Services and the rest of his leadership team.
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- My Account
Retail and Private Banking
We make multi-channel banking work for you and your customers, yielding better customer service, generating loyalty, assuring data security and streamlining the back office.
A more cautious lending and investment climate has made it more important than ever for retail banks and mutual societies to improve the customer experience, as well as ensuring robust risk management processes and systems are in place.
BT not only has a range of secure networking services to improve customer identification and mitigate risk but our industry leading network I.T. infrastructure and services helps clients streamline back office processes and enhance customer interaction, whatever the channel being used.
BT in Financial Services has a dedicated focus on meeting the complex requirements of our clients in the Financial Services Industry. With over 30 years’ experience of providing solutions and services designed specifically to meet the needs of this industry segment, coupled with an in-depth knowledge of the issues and challenges being faced.
As well as a long standing relationship with the financial services community, we also are active participants of industry associations and regularly input into regulatory consultations. Our customers, which range from some of the largest banks in the world to smaller mutual associations, require a mix of bespoke, secure solutions and portfolio services dependent on individual circumstances. Our established and respected relationship with the industry means we clearly understand the requirements and challenges of this marketplace and can respond with flexible, competitive services.
Our people, (we have over 2000 dedicated to the sector) combine deep specialist experience with an up-to-date and relevant understanding of policy, strategy and technology and are focussed on providing the right approach, whether it is for a specific geography, secure requirement or urgent need.
But in these challenging economic times we are mindful of the need to be delivering value for money solutions – right first time offering a variety of procurement options to give our customers flexibility and choice.
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Consumer attitudes towards customer services and technology in retail banking.