- Products & services
For valuable discounts when you commit to minimum usage levels.
Complete contact management solutions for organisations aspiring to world class customer service
Powerful services that can save you money while strengthening your capabilities.
Powerful mobility services to improve productivity and enable better customer service.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Effective services to help you improve the operational efficiency of your organisation.
Robust products to build a sustainable business with added security and resilience.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Collaborate more efficiently with employees, suppliers, customers and business partners
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help my organisation grow with a network at the heart of my operations
Get expert advice to help your organisation become more sustainable
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Helping connect your business and technology through communications-centric professional services.
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
- Why BT
Our company overview: how we're bringing it all together around the world
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
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From press releases to local news
Great thinking from across the company
Who we work with around the world
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Insights and ideas
Beyond. Customer satisfaction
Where does the quest for optimum productivity begin to compromise the necessity for cost efficiency? Where does fighting to keep customers from leaving become too expensive, in terms of infrastructure and resource?
Can you compromise?
Just how much risk is acceptable before you lose customers?
Cloud services such as hosted contact centres have a major role to play in helping find the sweet spot between reliability and risk. Especially when combined – as we now offer – with other technologies whose time has come, such as unified communications.
Customer contact isn’t a place, it’s an activity. Whether it happens in the cloud or not, we have the mix of solutions and connectivity options to ensure you get the balance between cost and customer service right.