- Products & Solutions
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Managed network services
- Virtual Private Network Services
- Network services solutions
- Business technology services
- CRM professional services
- IT professional services
- Mobility professional services
- Network professional services
- Unified communications professional services
- Conferencing and collaboration
- Hosted UC services
- IP telephony
- Voice Virtual Private Network
- Unified communications solutions
- Identity and Access Management
- Managed security services
- Security Consulting
- Security Intelligence
- Security solutions
- Field force automation
- Flexible working services
- Managed mobility services
- Mobile network services
- Secure remote access
- Telecom expense management
- Mobility solutions
- Why BT
Explore how our customers are achieving their digital possible.
We believe in the power of communication to make a better world.
We are proud that our work is recognised time and again by customers, analysts and professional organisations.
Our company overview: how we're bringing it all together around the world.
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas.
Innovation is at the heart of BT’s business.
Explore and debate the big issues with us as we bring together the latest insight on the hottest IT trends.
From press releases to local news.
Our role as the Cloud Services Integrator.
Our range of showcases offers you an online or face-to-face insight into our portfolio and its capabilities.
Who we work with around the world.
Overview of our portfolio of products and services.
How we put our customers first.
Meet Luis Alvarez, CEO, Global Services and the rest of his leadership team.
BT’s position and recognition in published analyst reports.
- Let's Talk
- My Account
BT helps Nationwide build a digital future
DC15-606 (6 January 2016)
BT’s upgrade of Nationwide Building Society’s network infrastructure creates a platform for continued digital transformation
BT today announced that it has won a six-year contract with Nationwide, the world’s largest building society, to continue to provide the network infrastructure underpinning its digital transformation strategy.
The new infrastructure will allow the building society to introduce the latest customer-facing and back office technologies, boosting efficiency and affirming its position as a market leader in customer experience.
Digital technologies and changing customer behaviour are transforming the retail financial services sector. Having rolled out their online and mobile banking apps, banks and building societies now need IT infrastructures that enable them to exploit digital technologies in the branch, benefitting both customers and staff.
Nationwide’s new network, which builds on the existing network delivered by BT, will connect its entire UK retail banking operations, spanning around 700 branches as well its head office, regional administration centres and contact centres. It will support applications and services delivered to over 15 million Nationwide customers and 17,000 employees reliably and around the clock.
Debra Bailey, Nationwide’s chief information officer, said: “Run for the benefit of our members, Nationwide continually invests to improve the products and services we offer. For our customers, that means innovation not only in compelling new offers but also in the way that we deliver them. Our latest investment with BT provides us with a great network platform to support our digital banking strategy. It gives us the agility to innovate as well as the reliability and security to confidently deliver our digital services. A reliable network infrastructure with ‘always on’ service levels is a core component of our digital transformation strategy and will help ensure that we continue to offer market leading customer satisfaction.”
The contract builds on BT’s long-standing relationship with Nationwide. BT has been providing IT and communication services to the building society for several decades. The new agreement takes this relationship into the next decade and expands the scope of services BT delivers to Nationwide.
Today every business is a digital business. Because of this, organisations like Nationwide are looking for network providers with the skills, in-depth financial sector expertise and resources to create cost-effective IT ecosystems on which to build their future business growth strategies.
"The renewal and growth of our relationship with Nationwide shows the strength and depth of BT’s expertise and builds on our recent successes in the financial markets and insurance sectors. We look forward to working with Nationwide, helping it to implement its digital transformation strategy."
-Ashish Gupta, president, UK corporate and global banking & financial markets, BT Global Services.
For further information
Enquiries about this news release should be made to the BT Group Newsroom on its 24-hour number: 020 7356 5369. From outside the UK dial + 44 20 7356 5369. All news releases can be accessed at our web site: http://www.btplc.com/News