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Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
Calls & lines services - BT One
For valuable discounts when you commit to minimum usage levels.
IT services - BT Compute
Powerful services that can save you money while strengthening your capabilities.
Network services - BT Connect
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Security & risk management – BT Assure
Robust products to build a sustainable business with added security and resilience.
Unified communications - BT One
Collaborate more efficiently with employees, suppliers, customers and business partners
CRM – BT Contact
Complete contact management solutions for organisations aspiring to world class customer service
Mobility services
Powerful mobility services to improve productivity and enable better customer service.
Professional services - BT Advise
Effective services to help you improve the operational efficiency of your organisation.
Supply chain solutions – BT Trace
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
- Solutions
Solutions
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Enable me to mobilise my people processes and applications
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help me make my organisation more sustainable through greater efficiency
Get expert advice to help your organisation become more sustainable
Help me unify my communications so I can operate more efficiently
Save money and boost your efficiency by simplifying your operations
Improve my customer relationships and make me more efficient
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Improve my supply chain efficiency
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Give me intelligent network solutions and keep my organisation connected
Help my organisation grow with a network at the heart of my operations
Help me understand the threats to my network and secure my organisation
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation succeed with adaptable networked IT services
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Improve my organisation with expert professional services from BT
Expert help from BT to tailor a solution that fits your requirements
- Industries
Industries
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Why BT
Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
About us
What we can do for you and the resources to do it
Awards
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Careers
Explore the opportunities for talent available at BT
Case studies
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Contact us
Talk to us, we're waiting to hear how we can help you
Events
Where the exchange of fresh ideas and information gets up close and personal
My Account, your online window to BT
See how you can manage your services online with My Account
Our commitment to sustainable business operations
How we are helping customers become more sustainable though network-enabled ICT
Our commitment to the community
How we are making a better future for people, enterprises and the environment
Our range of services
Whatever your communications needs, we’re sure we have the products and services to meet them
Our virtual showcase
Explore our demonstrations and see how we can help you meet your communication needs
Partnerships
Joining our strengths with partners helps give you the very best across the globe
The world where we work
Operating globally, delivering locally
- Viewpoint
Viewpoint
News, views and informed opinion on trends and issues around the globe. Join in the discussion with us.
Insights & Ideas
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
News
From the latest BT press releases to the local news in your region, learn more here.
Let's Talk
Follow us on all the leading social networks. Keep up with the latest news and views, and join the conversation
- My Account
Our partnerships
About BT Alliance
BT Alliance Overview
BT Alliance: Collaborate to Innovate
At BT we pride ourselves on being able to offer a complete portfolio of end-to-end global services for our customers. Sometimes, the best way for us to do that is to rely on the local knowledge offered by in-country suppliers and use applications and capabilities developed by other companies that meet the needs of a specialised vertical market served by a particular customer.
We’ve learned that in order to deliver a comprehensive and uniform set of valued services for customers globally we need to build close working partnerships with key channels - this enables us to have the right reach in the right places.
Our vision
At BT we have a partnering vision which places our customer at the heart of everything we do. We believe that serving their needs will make us a better business.
Our mission is:
- to be the partner of choice for delivering networked IT services via our indirect channels.
- to address the global requirements of our target customers and verticals through collaboration with our channels.
- to be Number 1 for partner experience.
- to drive sustainable, profitable growth by delivering end user value through partnering.
- to build a passionate and high-performing partnering capability across BT Global Services and the BT channel community.
Our channels
We work with a range of different indirect channels around the world including local Network, Telco- and IT services organisations that partner with BT to extend their customer offering. We currently have over 100 channels serving customers in over 60 countries around the world. For more information on channels, please visit our BT Alliance Partners page – see link on the right of the page.
Why Partner with BT?
A Partnership with BT
Being a BT channel partner means being confident that you are getting an award-winning product set along with best-in-class support, for both you and your customers.
I have known no better partnership between the two organizations, which gives the flexibility and unique value proposition when serving our global clients. Telstra International personnel are regularly trained on related BT network technologies, platforms and have network management visibility and control over its end user clients – meaning quicker response times but more importantly meeting stringent SLAs with its end user clients. It is our pleasure to continue this long standing relationship; and becoming the first platinum partner signals our continued desire to further enhance our capabilities as we grow with our clients.”
- Mohammad Issmail, Country Manager & Head of Commercial, Telstra International
Increases:
- Solution Offering, by enhancing and/or expanding your portfolio with the proven suite of BT’s global networked IT services
- Opportunity, by being able to service more enterprises in their ever increasing global needs
- Revenues, by offering more depth and breadth in services
Reduces:
- Time to Market, as BT’s services are ready and in use today
- Risk, by using proven global services
- Investment, leveraging the investments made by BT in global capabilities
At BT, it is our goal to offer our global indirect channel community the highest standards of service, innovation and reliability in the industry. In order to do that we provide the tools and resources needed to grow business with BT.
BT Global Indirect Channel Portal: Your one-stop access to all the tools, information and resources you need as a BT channel.
BT Alliance Academy: A formal training and accreditation programme to help you learn how to spot and assess opportunities and quickly deliver against them.
BT Alliance Events: BT hosted events held in-region to provide opportunity for you to network with other channels, hear from BT executives and get the latest product and strategy updates.
Channel Viewpoint Newsletter: Monthly updates on the latest news from BT including product updates, thought leadership and industry-specific information as well as success stories and best practices from other channels around the world.
Services and Solutions
Global Networked IT Services
BT offers a modular approach to how channels can access our portfolio of global networked IT services. Rather than being obligated to market and sell the whole BT portfolio, they can choose only the products which are suitable and complimentary to their business. By combining BT’s capabilities with their own, channels can offer a higher value to their customers.
BT Connect: Networks that think
Global, end-to-end, managed network services leveraging BT’s 21st Century Network with access and support in 173 countries.
BT One: Communications that unify
A robust suite of global inbound and outbound voice and conferencing services used today by the most demanding enterprises in the world.
BT Mobility
Technology designed to take advantage of a world in which communications services, applications, business processes and work styles are becoming increasingly mobile.
BT Compute: Services that adapt
Use BT’s proven and highly secure On Demand Compute (coming soon) to provide “private cloud” capabilities to customers around the world.
See listing of related products to the right of page.
BT Alliance Partner Programme
The Foundation for Partnering
BT’s Alliance Partner Programme is the foundation of our global strategy, helping our channels boost their presence in their geographies and market segments through the distribution of BT’s global networked IT services. We recently launched a new version of this programme designed to offer even more options for generating revenues and strengthening our channel’s relationship with BT.
So, what does our improved Partner Programme look like?
- three simplified levels that make it even easier for channels to work with us
- tools and benefits designed to help drive business
- a points-based rewards system to determine partnership levels
- eye-catching BT Alliance logos for use in at each level
Our new Programme makes it easy for every channel to reach the level most appropriate for their business by earning points based on a variety of factors including revenues, marketing activities and training. And at each level, channels are offered different benefits to help them achieve sales success.
