- Products & services
- Business exchange lines
- Calls packages
- Lines packages
- Value Add analytics
- Cloud contact centres
- Contact recording and analytics
- Inbound services
- Onsite contact centres
- Self-service and queue-management platforms
- Field force automation
- Flexible working services
- Managed mobility services
- Mobile network services
- Secure remote access
- Access choices
- Application performance management
- Dedicated Services
- Internet services
- IP address management
- Managed network services
- Virtual Private Network Services
- Identity and Access Management
- Managed security services
- Security Intelligence
- Air logistics
- Asset tracking
- End-to-end visibility
- Inventory management
Help your people connect, collaborate and work securely – anywhere in the world, on any device.
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation grow with a network at the heart of my operations
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Helping connect your business and technology through communications-centric professional services.
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Get expert advice to help your organisation become more sustainable
Helping you bridge digital and physical worlds to deliver a seamless personalised customer experience
- Why BT
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations.
Our company overview: how we're bringing it all together around the world
Install our BT Showcase app and explore our portfolio technical demos
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas.
Visit one of our Showcases and see how we are bringing the Art of Connecting to life with interactive technology demonstrations.
Innovation is at the heart of BT’s business
Our free, bi-monthly e-zine aims to equip your organisation with the insight to understand and thrive in a world shaped by technology and driven by communications.
Explore and debate the big issues with us as we bring together the latest insight on the hottest IT trends.
From press releases to local news.
Our role as the Cloud Services Integrator
Who we work with around the world
How we put our customers first
The creative use of technology can deliver stunning business results.
Meet Luis Alvarez, CEO, BT Global Services and the rest of his leadership team.
Technology demonstrations at your fingertips
- Let's Talk
Follow our articles on the Let's Talk Blog
Our free, bi-monthly technology & comms e-zine
Explore the latest insight on the hottest IT trends
- My Account
Products & services
Air Logistics - UK cargo community system (CCS-UK)
Customs clearance at your fingertips
BT can help you gain faster UK Customs clearance by supplying full and immediate visibility of status for all air freight imports and exports.
BT's freight inventory database helps air cargo community users in the United Kingdom exchange essential information with UK Customs. The fast and efficient exchange of consignment declaration data can help you achieve rapid Customs clearance and compliance.
Please see Resources below for BT Air Logistics CCS-UK service terms and conditions.
Meet service commitments on time and under budget
BT Air Logistics CCS-UK Service offers a number of compelling benefits to your air freight organisation, enabling you to:
- Reduce time spent in the ground handling environment.
- Achieve faster clearance times through the elimination of manual processes.
- Help users meet their service commitments.
- Assure the security of commercially sensitive information.
- Reduce the administrative costs of duplicate data entry for both the forwarder and airline.
- Save time and costs associated with fault management.
Key features and benefits
Fast customs clearance direct from your desktop
CCS-UK delivers a fully managed service, providing compelling features that can ensure immediate benefits for you and your trading partners.
As the only UK Community Service Provider (CSP) specialising in air freight, CCS-UK reduce clearance times and costs by:
Providing visibility of the central inventory to all community parties.
Distributing relevant information to the appropriate parties in a timely manner.
Delivering automatic notification of cleared goods:
- Shortening clearance times by bypassing manual processes.
- Helping reduce time spent in the ground handling environment.
Enabling co-operative working and collaboration amongst the freight agent, airline and customs systems:
- Helping you meet your service commitments.
- Ensuring earlier end-user delivery times.
Offering open interfaces to airline, cargo handling and forwarder software packages.
Operating 24/7 with full technical and operational support:
- Helping enable secure, always-on access to commercially sensitive information.
- Hosted in BT Data Centres, with full data backups in a resilient, fault tolerant environment.
Speeding up the export and import process:
- Supporting positive clearance.
- Enabling prompt re-routing of goods for inland clearance procedures.
- Providing rapid notification of customs examinations.
Reducing your paperwork.
Benefit from rapid, automated clearance through UK Customs
CCS-UK provides a secure, hosted service to enable a free flow of data between freight agents, airlines and UK Customs to speed clearance times at UK airports. The resulting automated clearance process can reduce paperwork, speed up both export and import processes and enable your organisation to meet the service commitments pledged to your customers.
CCS-UK is one of only six Community System Providers authorised to connect to, and exchange messages with, the HM Revenue and Customs electronic declaration processing system, Customs Handling of Import and Export Freight (CHIEF). CHIEF documents all UK imports and exports, issues invoices for duties and taxes where appropriate, and can grant immediate clearance where customs declarations correspond to inventories held by CSPs. CHIEF may also select shipments for inspection and validation. CHIEF, CCS-UK and your organisation communicate in realtime – updating information promptly and helping your shipments proceed through UK Customs import and export procedures.
CCS-UK is part of the BT Air Logistics portfolio of products, services and solutions. They provide enhanced visibility, control and consistency for your business whether airline, ground handler or freight forwarder. Our services can enable the rapid, automated clearance of shipments and help ensure faster, more reliable transit times. Cargo Community Services are hosted in secure BT Data Centres in the UK.
We speak your language
CCS-UK, as the only UK CSP specialising in air freight, provides full support for the
International Air Transport Association (IATA) approved message standards used within the air freight industry:
- Cargo Interchange Message Procedures (CargoIMP)
- Electronic Data Interchange for Administration, Commerce and Transport (EDIFACT)
- Cargo IMP version of EDIFACT (CargoFACT)
Written to the IATA C-Star functional design, CCS-UK provides message switching hub facilities (where both the message sender and recipient support the same message standard and type) as well as message standards hub functionality (where the service translates messages between different message standards or converts messages between different versions of the same message type). Supporting ‘store and forward’ EDI messaging, the message hub saves the outbound message if the recipient is not logged-on, removing risk of message loss.
As well as supporting the EDI interface specified by UK Customs for the CHIEF service, CCS-UK also support the Human Computer Interface (HCI) which allows operators to key information into the CHIEF ‘terminal’ technology.
Additionally, through use of ‘closed user group’ network services, CCS-UK ensures the integrity and security of data flowing between Customs, customers and the central message switch.
Who should buy
An essential service for air freight organisations
BT Air Logistics CCS-UK service is ideally suited to larger UK air logistics operators who need to improve visibility of their consignments in transit and speed up delivery to customers.
If your air freight organisation is keen to enhance quality of service while reducing risk, improving sustainability and improving resilience, CCS-UK has real benefits to offer you.
United Kingdom only.
Serving your present and future needs
BT has been at the forefront of successfully deploying innovative, business-focused systems to meet the needs of the air logistics industry for over 35 years. We have offered solutions covering a range of business areas, including easing the exchange of information, conducting essential customs processes and improving visibility across the entire supply chain.
In addition to the UK Customs Service, which currently processes more than 95 percent of United Kingdom air imports, BT has delivered customs solutions in other parts of the world, as well as providing connectivity to the EU member states through our Smart Customs service.
With these credentials, the BT Air Logistics CCS-UK service provides an established market-leading product.