Products & services

Broadband

BT Business Total Broadband

Overview

Putting quality before size

BT has developed a range of broadband options in its Total Broadband products to suit a variety of needs. These might include individuals with light usage, mobile and home workers, or offices that require improved data security and support.

BT Business Total Broadband service uses new 'rate-adaptive' ADSL technology to automatically provide and maintain the fastest broadband speed a phone line can physically support. The actual maximum speed depends on a range of factors, including the customer's proximity to their telephone exchange, the quality and length of any telephone extension lines in their home, and the speed of their computer and modem. So, for example, customers living close to their exchange could get the full 20MB speed, whilst those living further away might achieve lower maximum speeds of 6Mb, 4Mb, or 2Mb. The up to 20MB service is also subject to local availability.

BT Infinity for business (Super-fast Broadband) uses next-generation optic fibres to transport data via light instead of copper, giving businesses a much more powerful internet connection with download speeds of up to 40Mb today and up to 100Mb in the near future, and Superfast upload speeds to match  This method of delivering internet access opens up vast new opportunities for businesses:

  • collaborate more effectively via seamless, lag-free videoconferencing
  • run new applications over IP (voice, accessing data in the cloud), and run them all concurrently
  • instantaneous upload of big files, no more computers left on overnight to churn data
  • enjoy the peace of mind of Superfast data backup

BT is investing £2.5bn to roll-out the next-generation optic fibre broadband to two thirds of UK premises by 2015. We’re targeting 10m premises passed by Dec 2012, en route to two thirds of the UK (16m premises) by 2015.

Key benefits

Make the most of the internet

BT Business Broadband offers a number of benefits designed to enhance your internet services. These include:

  • Speed: BT Business Total Broadband has the capacity to operate at up to 20Mbps. BT Infinity for business has the capacity to operate at up to 40Mbps download and 10Mbps upload in FTTC format.
  • Simplicity: use the Internet to do your research, check emails and make calls at the same time, without a second line.
  • Help reduce costs: BT Business Broadband’s fixed payments can help to control budget and overheads for small businesses. All options come with an inclusive voice over internet protocol (VoIP) line for both incoming and outgoing calls.
  • Response agility: BT Business Broadband’s instant email access enables increased response times for both your organisation and customers.
  • Effective working: the ability to share information quickly, through an extranet connection, enables people within your organisation to collaborate effectively.
  • Saved time: with file download speeds of up to 8Mbps, or 40Mbps in fibre-enabled areas, you can significantly reduce the amount of downtime during projects.

Key features and benefits

Key features and benefits

BT Business Broadband connection offers many key features:

Infinity for business Option 2 Advance Support (Fibre)
Up to 76Mb download and 19Mb upload
Unlimited usage and unlimited BT-WiFi access
Free connection and inclusive Hub 3
Tech Heads Support
Prompt Care

Infinity for business Option 2 Advance (Fibre)
Up to 76Mb download and 19Mb upload
100GB usage and unlimited BT-WiFi access
Free connection and inclusive Hub 3
Prompt Care

Infinity for business Option 1 Advance Support (Fibre)
Up to 38Mb download and 9.5Mb upload
Unlimited usage and unlimited BT-WiFi access
Free connection and inclusive Hub 3
Tech Heads Support
Prompt Care

Infinity for business Option 1 Advance (Fibre)
Up to 38Mb download and 9.5Mb upload
100GB usage and unlimited BT-WiFi access
Free connection and inclusive Hub 3
Prompt Care

Advance Support Broadband
Unlimited Usage, Unlimited BT-WiFi Access
Free connection, Inclusive Hub 3
Tech Heads Support
Free UK Support
Prompt Care, End of next working day fix

Advance Broadband
50GB Usage, Unlimited BT-WiFi Access
Free connection, Inclusive Hub 3
Free UK Support
Prompt Care, End of next working day fix

Office Unlimited Broadband
Unlimited Usage, Unlimited BT-WiFi access
Free connection, No inclusive Hub
Free online support only, offline support via chargeable number
Prompt Care, End of next working day fix

Office Broadband
10GB Usage, Unlimited BT-WiFi access
Connection Charges apply, No inclusive Hub
Free online support only, offline support via chargeable number
Prompt Care, End of next working day fix

Detailed description

A comprehensive business package

BT Business Broadband is specifically designed for small, medium and home -based businesses. Additionally, it is also used to provide internet access for larger organisations home workers. It operates as a transmission service providing a reliable, appropriately scaled communication network.

Our non fibre package (Total Broadband) is offered at speeds of up to 20Mbps (20 'meg'). Your actual connection speed will depend on a number of factors; including the distance you are from your local telephone exchange.

Our fibre package (Infinity for business) is offered at speeds of up to 40Mbps (20 'meg') download and 10Mbps (10 ‘meg’) upload. UK coverage is currently at approximately 10-15% of UK premises, and growing every week. If you are served by a fibre enabled exchange, your actual connection speed will depend on a number of factors; including the distance you are from your local telephone exchange. The following internet site “Super-fast Where and When” provides information on the UK Super-fast broadband rollout plan.

Once you have BT Business Broadband working as part of your enterprise, the benefits of instant messaging, a fixed monthly fee and faster information sharing will aid in your organisation’s professional progression by enhancing your overall communications.

Why BT

Why BT

Within our BT Business Broadband packages we offer a range of different options enabling you to tailor our product to your specific business or communications needs.

BT has long been at the forefront of broadband technology and has therefore developed its range of products to fit any number of budgets and specifications.

Size may not be the most important factor involved in the day to day running of your enterprise, but BT understands that quality is. This is why we dedicate ourselves to providing you with the best possible products and services available, helping you achieve the most efficient use of your internet connection.

What it costs

What it costs

The BT Business Broadband portfolio is made up of the following products :

Total Broadband Office  
Total Broadband Office Unlimited 
Total Broadband Advance
Total Broadband Advance Support (Fibre)
Total Broadband Advance Support
Infinity for business Advance
Infinity for business Advance Support

Please see www.bt.com/pricing for details or click "Get a quote".

Terms and conditions

Terms and conditions

The terms and conditions relevant for our different solution options are:

Option 1: Fair use policy applies

Option 2: Opt-in required. Minimum 12 or 24 month term required. 250 minutes a month provided during minimum term only. One-off voucher will provide for all minutes available during the minimum term (3,000 or 6,000). Wireless-enabled equipment required. Minutes can be used in hotspots, subject to coverage. Conditions apply.

Option 3: Calls provided by BT will be charged at up to 8 pence per minute. A Call Set-Up Fee of 3 pence per call applies to calls from Residential lines. Mobile and other providers' costs may vary. See our pricing for details.