Products & services

Wireless internet

BT WiFi

The benefits

Original
BT Wi-fi was the first to launch public wi-fi hotspots in the UK and we give it away free, to all our BT Broadband customers. We were also a founder member of the Wireless Broadband Alliance, so we know our way around.

Expert
We have a team of service, technical & project specialists, based in the UK ready to support 24/7. Our fully managed and tailored solutions can suit any business needs

Trusted
We’ll work as a partner to help customers get the most from wi-fi. Over 400,000 customer installs have taken place to date including Starbucks, Hilton, Network Rail, John Lewis, Westfield & Game

Closer
With more than 8 million hotspots worldwide and over 500,000 hotspots across London alone we are where customers need us most.

Fast
We’re ready to support new technologies e.g.1Gbps backhaul speeds. Our investment in future technologies keep you ahead of the game.

The 2012 Games were a truly digital Games. The enhanced wi-fi infrastructure provided by BT gave spectators and fans more opportunity to get online, keep in touch and share their experiences.”
- Gerry Pennell, Chief Information Officer, LOCOG

We became the first UK department store retailer to offer free wi-fi access to customers in all our shops. We want to offer our customers a fully omni-channel, multi-platform shopping experience and capitalise on the increase of m-commerce. BT helped us to do that.”
- Andrew Layton, Omni Channel, Development Manager, John Lewis

What it costs

Please contact your BT Account Manager if you are interested in becoming a BT Wi-fi Partner.

If you just want to get online when out and about can avoid regular monthly fees and long term contracts and still get a quality wi-fi connection. Buy short-term wireless connection from only £5.99

More reasons to buy

  • Over 10 years’ experience managing a wi-fi network
  • Only public wi-fi provider on the Olympic Park - world’s largest high density install
  • Size and scale to provide the very best end to end service

I received a great service from BT Wi-fi. A Diamond VIP was experiencing issues with the service. The following day – I met a service rep and explained the situation. He took 20 minutes out of his day to rectify the issue and we responded back to the guest who has experienced a hassle free service since.

This sort of service and allocating the time to address the matter was a good example of customer relations by BT Wi-fi. It is clear as a company they are wanting to get it right for their direct and indirect clients.”
- Martin R Bradnam, Hotel Manager, Hilton Hotel

Availability

BT Wi-fi is available worldwide as a means to get online, We’ve thousands of global wi-fi hotspots for customers to use and we’re regularly adding wireless network partners to our fast growing network.

If you are an organisation in the UK you can become a BT Wi-fi partner to offer your customers wi-fi on your premises.