- Products & services
For valuable discounts when you commit to minimum usage levels.
Complete contact management solutions for organisations aspiring to world class customer service
Powerful services that can save you money while strengthening your capabilities.
Powerful mobility services to improve productivity and enable better customer service.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Effective services to help you improve the operational efficiency of your organisation.
Robust products to build a sustainable business with added security and resilience.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Collaborate more efficiently with employees, suppliers, customers and business partners
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help my organisation grow with a network at the heart of my operations
Get expert advice to help your organisation become more sustainable
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Helping connect your business and technology through communications-centric professional services.
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
- Why BT
Our company overview: how we're bringing it all together around the world
We believe in the power of communication to make a better world
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Join us to explore fresh ideas
From press releases to local news
Great thinking from across the company
Who we work with around the world
- Let's Talk
- My Account
Products & services
BT Wi-fi was the first to launch public wi-fi hotspots in the UK and we give it away free, to all our BT Broadband customers. We were also a founder member of the Wireless Broadband Alliance, so we know our way around.
We have a team of service, technical & project specialists, based in the UK ready to support 24/7. Our fully managed and tailored solutions can suit any business needs
We’ll work as a partner to help customers get the most from wi-fi. Over 400,000 customer installs have taken place to date including Starbucks, Hilton, Network Rail, John Lewis, Westfield & Game
With more than 8 million hotspots worldwide and over 500,000 hotspots across London alone we are where customers need us most.
We’re ready to support new technologies e.g.1Gbps backhaul speeds. Our investment in future technologies keep you ahead of the game.
The 2012 Games were a truly digital Games. The enhanced wi-fi infrastructure provided by BT gave spectators and fans more opportunity to get online, keep in touch and share their experiences.”
- Gerry Pennell, Chief Information Officer, LOCOG
We became the first UK department store retailer to offer free wi-fi access to customers in all our shops. We want to offer our customers a fully omni-channel, multi-platform shopping experience and capitalise on the increase of m-commerce. BT helped us to do that.”
- Andrew Layton, Omni Channel, Development Manager, John Lewis
Please contact your BT Account Manager if you are interested in becoming a BT Wi-fi Partner.
If you just want to get online when out and about can avoid regular monthly fees and long term contracts and still get a quality wi-fi connection. Buy short-term wireless connection from only £5.99
- Over 10 years’ experience managing a wi-fi network
- Only public wi-fi provider on the Olympic Park - world’s largest high density install
- Size and scale to provide the very best end to end service
I received a great service from BT Wi-fi. A Diamond VIP was experiencing issues with the service. The following day – I met a service rep and explained the situation. He took 20 minutes out of his day to rectify the issue and we responded back to the guest who has experienced a hassle free service since.
This sort of service and allocating the time to address the matter was a good example of customer relations by BT Wi-fi. It is clear as a company they are wanting to get it right for their direct and indirect clients.”
- Martin R Bradnam, Hotel Manager, Hilton Hotel
BT Wi-fi is available worldwide as a means to get online, We’ve thousands of global wi-fi hotspots for customers to use and we’re regularly adding wireless network partners to our fast growing network.
If you are an organisation in the UK you can become a BT Wi-fi partner to offer your customers wi-fi on your premises.