Products & Solutions

Business Process as a Service (BPaaS)


Streamline your organisations operations whilst gaining economies of scale

Organisations back office services such as HR, payroll and finance are constantly under pressure to reduce cost and adapt to an ever changing environment. To meet these challenges you need flexible and agile systems.

Research from UKAuthority* and BT Global Services states that further budget cuts will need to be made to meet increased demand, as expectations of public services continue to rise despite a lack of funding.

Organisations are making changes now to improve their internal business processes with the use of technology, outsourcing and shared services. So how can BTs BPaaS help?

We can help you:

  • Manage your back office services with a simple, scalable, pay as you use service. We will take full ownership, transforming service delivery efficiently and to required standards
  • With a flexible solution. Choose what elements of our service you require from Software as a Service (SaaS) to fully a managed solution
  • Deliver cost savings. Our shared services approach means your organisation can benefit from lower unit costs, due to higher volumes of consolidated work.
  • Deliver quick results. Our solution is quick to adopt and return results
  • Easy to buy through framework contracts

Why BT?

  • We already delivers HR, Payroll and Finance services to over 100,000 local government employees
  • We deliver more than 1.5m payslips per annum to local government employees
  • We provide services to every local government authority in the UK
  • We have fully qualified back office personnel to deliver outstanding service to customers

Contact us to find out more.


Business Process as a Service availability

Available for UK Public sector

Contact us to find out more.