Products & Solutions

Business process outsourcing (BPO)


As police forces deal with budget cuts and increasing demand for services there’s a need for greater efficiency. Tough choices need to be made to protect front line services.

With around 80 per cent of their total revenue going on salaries and pensions support functions such as IT, payroll, HR and finance are under the savings spotlight. Outsourcing and sharing these common functions can release monies and time to focus on core services.

At BT we’ve a long and successful record of working with both private and public sector organisations in outsourcing business processes and consolidating these across multiple organisations.

We can help you with:

  • Identifying the objectives for your outsourcing or shared service project
  • Business case creation and realisation
  • Managing the required cultural change for a successful outsourcing or shared service project
  • Advise on how to use the Public Sector Network as an enabler of change for your project
  • The design and implantation of the infrastructure you’ll need with the right levels of security
  • Setting service level agreements
  • Access to subject matter experts to deliver a successful project
  • The ongoing management of the project

Why BT?

We’re proud to have recently been selected to work with Devon and Cornwall Police to provide support for and development of IT services.

The chance to work and partner with an industry leader such as BT does not come along often and the opportunities this brings to the Force should be celebrated.’
- Chief Constable Shaun Sawyer, Devon and Cornwall Polic

We’re also partnering Surrey Police to manage their mission critical data centre services to reduce costs, deliver a more modern, hosted infrastructure and to open up the possibility of more collaborative working with other police forces

Want to know more

Contact us now to see how we can help your organisation.


Business process outsourcing availability

Business Process Outsourcing is available for UK public sector organisations.