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Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
Calls & lines services - BT One
For valuable discounts when you commit to minimum usage levels.
IT services - BT Compute
Powerful services that can save you money while strengthening your capabilities.
Network services - BT Connect
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Security & risk management – BT Assure
Robust products to build a sustainable business with added security and resilience.
Unified communications - BT One
Collaborate more efficiently with employees, suppliers, customers and business partners
CRM – BT Contact
Complete contact management solutions for organisations aspiring to world class customer service
Mobility services
Powerful mobility services to improve productivity and enable better customer service.
Professional services - BT Advise
Effective services to help you improve the operational efficiency of your organisation.
Supply chain solutions – BT Trace
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
- Solutions
Solutions
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Enable me to mobilise my people processes and applications
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help me make my organisation more sustainable through greater efficiency
Get expert advice to help your organisation become more sustainable
Help me unify my communications so I can operate more efficiently
Save money and boost your efficiency by simplifying your operations
Improve my customer relationships and make me more efficient
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Improve my supply chain efficiency
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Give me intelligent network solutions and keep my organisation connected
Help my organisation grow with a network at the heart of my operations
Help me understand the threats to my network and secure my organisation
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation succeed with adaptable networked IT services
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Improve my organisation with expert professional services from BT
Expert help from BT to tailor a solution that fits your requirements
- Industries
Industries
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Why BT
Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
About us
What we can do for you and the resources to do it
Awards
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Careers
Explore the opportunities for talent available at BT
Case studies
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Contact us
Talk to us, we're waiting to hear how we can help you
Events
Where the exchange of fresh ideas and information gets up close and personal
My Account, your online window to BT
See how you can manage your services online with My Account
Our commitment to sustainable business operations
How we are helping customers become more sustainable though network-enabled ICT
Our commitment to the community
How we are making a better future for people, enterprises and the environment
Our range of services
Whatever your communications needs, we’re sure we have the products and services to meet them
Our virtual showcase
Explore our demonstrations and see how we can help you meet your communication needs
Partnerships
Joining our strengths with partners helps give you the very best across the globe
The world where we work
Operating globally, delivering locally
- Viewpoint
Viewpoint
News, views and informed opinion on trends and issues around the globe. Join in the discussion with us.
Insights & Ideas
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
News
From the latest BT press releases to the local news in your region, learn more here.
Let's Talk
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- My Account
Internet Connect UKGet your business internet connection anywhere in the UK from the country’s leading leased line internet access provider. It’s fast and reliable, so you and your customers can count on it.
Fast, reliable connection from the market leader
Always on, or your money back
Many providers offer a 99.9 per cent service level target. But can you really afford eight hours’ downtime a year? Our 100 per cent service level target means that if there’s any downtime, you don’t pay for it.
Guaranteed speed
You won’t be sharing your connection with other customers, so speed stays constant, even at peak times. You can get access from 2Mbps to 10Gbps and with more than 900 points of contact, we can keep prices low.
Stay in control
You can manage your costs by changing bandwidth in as little as 72 hours, so you only pay for what you need. And you’ll always know exactly what you’re getting because you can check performance any time at www.bt.net.
Keep customers happy
If your access is speedy and reliable, your websites will be too. And that means a better experience for your customers and more revenue. You’ll be closer to customers too – 35 per cent of UK broadband users are on the same network.
Built-in security
We monitor for Denial of Service attacks as standard and BT Cleanfeed protects you against illegal content. You also have the option of malicious attack and DDoS protection. We share security measures and experience across our whole network to bring you the best there is. And we’re the UK’s number one managed IT security provider.
Be prepared for the future with the move to a new dimension of intelligent networks, networks which are intuitively intelligent, instantly adaptive, totally reliable, highly sustainable and ingeniously simple.
Web pages load in a fraction of the time they used to take and we have been able to provide more external access to lighten the workload on office-based staff.”
- Stephen Allix, Financial controller, Plastique
What it costs
Prices will vary depending on where you are, so get in touch with your account manager to get a quote and talk through your service options.
We have a number of special offers including free connection on three and five-year contracts. We are constantly improving our bandwidth pricing, offering more for less.
There are good reasons why we’re the UK’s No1
We’re the UK’s number one internet access provider - 35 per cent of the country’s broadband users get their service from us.
Our service level agreements are very simple – we aim for 100 per cent service levels or your money back.
Awards
We won in four categories of the 2010 World Communications Awards: Best Global Operator, Best Technology Foresight, the Green Award and Best Wholesale Carrier.
Datamonitor named us the number one managed security services outsourcing vendor (January 2010).
Technical specs
Fast, reliable, flexible network access
BT Internet Connect UK uses Cisco routers that we manage and install.
Service speeds
We offer service speeds between 2Mbps and 10Gbps in small steps and we can change them within 72 hours.
Latency
Average round-trip transmission time is 20 milliseconds or less in the UK, 40 milliseconds or less in Europe and 95 milliseconds to the US.
IP and application services
Primary DNS – we include and host 10 primary DNS names free of charge.
Secondary DNS – we include and host 250 secondary DNS names free of charge.
Applications – mail and USENet included, BT Internet Connect UK Newsread optional.
Static IP routes – as many as you need.
Resilience options
BGP4 – used to set up multi-homing to a second internet service provider.
Failover – all traffic goes over one primary access circuit, failing over to secondary access.
Load balance – shares traffic in normal operation over the two physical accesses.
Security
Accreditation – BSI 7799/ISO 17799.
Illegal content – BT Cleanfeed uses the Internet Watch Foundation’s black list to prevent users from downloading illegal content.
Denial of Service – proactive monitoring against DDoS attacks, DoS floods, Protocol Misuse, Worms and behaviour anomaly-based attacks.
Availability
Available across the UK
We have more access points than anyone else, so you’re never far from our network. And more and more parts of the UK are benefiting from our “Ethernet in the First Mile” (EFM) access that gives you exclusive low cost internet bandwidth. Ask your account manager about availability.
Applications
Make the most of the net to connect
BT Internet Connect UK lets you connect with customers through internet-based applications including information capturing and security checking.
It is key to your intelligent network solution from BT Global Services
Service Level Agreement
Great service, or you pay less
Our Service Level Agreement means you pay less if we don’t live up to our commitments.
Availability
We aim for 100 per cent availability for leased lines and Ethernet over fibre access circuits, and 99.50% for Ethernet over Copper delivered services. If we fall short, you get a credit on your account.
Delivery
If we deliver late, we’ll connect you for less.
Resources
Brochure
Further information
