Products & services


BT IP Connect Global

Smarter IP VPNs work harder for your business

Use our IP VPN MPLS platforms to connect your global enterprise in the fastest, most efficient way and unlock your full business potential. Be prepared for the future and move to a new dimension of intelligent networks that should be intuitively intelligent, instantly adaptive, totally reliable, highly sustainable and ingeniously simple. You can choose the access option with the performance you need at the right price for each of your sites.

Be fast and flexible, with more access options
You can connect all your sites, from data centres and large company offices to small agents, and choose the right access for each one: leased line, Ethernet, DSL or internet-based hybrid VPN. They all communicate with each other through the network with no need for point-to-point connection, and once the infrastructure is in place you can add new applications and more offices quickly whenever you’re ready.

Cut costs, build productivity
Take your business to the next level of efficiency by removing the need for multiple networks with a single platform that can be the basis for bringing your voice, video, mobile and conferencing services together in 197 countries.

Take advantage of the cloud
You can connect your VPN to cloud services without the costs of buying dedicated access from your cloud service provider to your site. IP Connect has connection to an increasing number of carrier neutral cloud compute service providers and software as service providers.

Simplify your management, stay in control
Using one supplier lowers your admin and management costs and gives you more resources to concentrate on your core business. You’ll also get full visibility with clear SLAs, comprehensive reports and your own service desk.

Intelligent network?


Do you know what traffic is running over your network? Are you confident it’s secure to all cyber-attacks? Is it ready for IPv6 and the BYOD explosion? And is it optimised to work in line with your organisations goals? Watch our animation and be inspired about the possibility of networks.

DIY or buy-in?


As the pace of technological change increases, do you DIY your network or do you buy-in managed services? Watch this video to help you make the right decision to give you the lowest cost for the right level of performance and risk.

Global expansion


out why our customers rate our network as being number one compared to the competition as well as our global expansion plans for the coming year.

Improving network interaction


Watch this video to understand what we’re doing to make interaction with our networks even simpler for our customers, giving them the ability to manage their services from wherever they are.

  • Intelligent network? 2:17
  • DIY or buy-in? 2:48
  • Global expansion 2:51
  • Improving network interaction 3:27

The network has been successful and has met our expectations. It gives us the ability to run European production processes with much greater efficiency, with traffic being prioritised as required.”
– Bill Taylor, Group IT Director, Avon Rubber

What it costs

There’s one flat fee for each connected site, regardless of traffic. It includes standard components like network, access, router and reporting. And as the fee’s predictable, your budgeting is easier.

We’re the world’s largest IP VPN provider

We have by far the biggest share of the global IP VPN market at 16 per cent. Our nearest competitor has just ten per cent. Source: IDC International Market Model for BT, 2012.

We have more than 20 years’ experience in designing, running and managing global IP networks for government and for leading organisations around the globe.

We have 20,000 support people in more than 75 countries, and the world’s biggest team of technical experts, with more than 4,000 Cisco-certified engineers and 560 Nortel-certified engineers.

Our IP Connect services are available in 197 countries with hybrid VPN available in 177 countries.

We are in the Leadership category of Gartner’s Magic Quadrant for Global Network Providers 2011.

Technical specs

Choose your access options around the world

Access options
Choose the best access option for each part of your business:
Leased Line – as reliable and secure as possible
Ethernet – high speed, private access at speeds up to 1Gbps in 41 countries, and over 1020 more nodes in the UK
DSL – for smaller or less critical sites in 21 countries. Standard, Plus and Premium options have different contention rates, Classes of Service support and use of private or public networks
Reach-In Network Interconnects – available in Russia, China, India, Brazil, Central America, Mexico, Columbia, Australia, Saudi Arabia, 4 Nordics countries and 12 countries in Africa for high quality access using over 1000 in-country partner’s nodes
Hybrid VPN – internet-based access from 177 countries for smaller sites or back-up solutions using your local ISP or ours. With many access technologies such as DSL, Ethernet, Cable, 3G Mobile and WiMAX wireless.

Access resilience
You can increase the availability of the connection between each site and the network up to 99.99 per cent. Standard access resilience options are:
Standard: one CPE, access line and network port
Backup: secondary connection with DSL
Secure: two CPEs and two access lines
Secure+: two CPEs, two access lines and two network nodes.

Cloud connectivity
You can connect your VPN to a range of carrier neutral cloud compute service providers and software as a service providers including:-

  • Microsoft Azure using Express Route
  • BT Cloud Compute

On-site equipment managed by us, or by you
We can manage a range of routers from recognised providers for you.
You can manage the CPE and configure features like CoS marking, multi-VPN and access resilience yourself.
You can also buy, install and maintain CPE using BT recommendations and requirements.


Available across the world

Our native IP Connect services are available in 117 countries and you can access them in another 80 countries using end-to-end managed satellite or internet-based services.

We aim for 99.99 per cent availability with IP Connect, depending on where your sites are and what access you choose.


Get the most out of your applications

Our 6 Classes of Service (6 CoS) mean that with IP Connect you can protect the applications that run your most important processes, as well as:

  • IP telephony and real-time video applications
  • mobility
  • collaboration
  • partner extranets.

6 CoS is flexible, so you can move between classes without needing complicated configurations.

Our BT Connect application services can help you see how your IT network could be performing better, as well as keeping track of how your applications are performing compared to industry standard. They’ll also help you find ways to speed up performance while saving on bandwidth and cost.

Service Level Agreement

Great service, or you pay less

Our Service Level Agreements mean you get the service you want and that your business needs. You’re covered for all your sites too, as SLAs give service availability targets for each one.

They’re clear on how we expect the network to perform, including targets for Round Trip Delay (RDT), Packet Delivery and Jitter.

And they also mean that if we – or our suppliers - fall short on any of our commitments on delivery or performance, you get credits to your account.


Further information

Smarter network. Smarter IT.


Ovum view