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Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
Calls & lines services - BT One
For valuable discounts when you commit to minimum usage levels.
IT services - BT Compute
Powerful services that can save you money while strengthening your capabilities.
Network services - BT Connect
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Security & risk management – BT Assure
Robust products to build a sustainable business with added security and resilience.
Unified communications - BT One
Collaborate more efficiently with employees, suppliers, customers and business partners
CRM – BT Contact
Complete contact management solutions for organisations aspiring to world class customer service
Mobility services
Powerful mobility services to improve productivity and enable better customer service.
Professional services - BT Advise
Effective services to help you improve the operational efficiency of your organisation.
Supply chain solutions – BT Trace
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
- Solutions
Solutions
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Enable me to mobilise my people processes and applications
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help me make my organisation more sustainable through greater efficiency
Get expert advice to help your organisation become more sustainable
Help me unify my communications so I can operate more efficiently
Save money and boost your efficiency by simplifying your operations
Improve my customer relationships and make me more efficient
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Improve my supply chain efficiency
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Give me intelligent network solutions and keep my organisation connected
Help my organisation grow with a network at the heart of my operations
Help me understand the threats to my network and secure my organisation
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation succeed with adaptable networked IT services
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Improve my organisation with expert professional services from BT
Expert help from BT to tailor a solution that fits your requirements
- Industries
Industries
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Why BT
Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
About us
What we can do for you and the resources to do it
Awards
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Careers
Explore the opportunities for talent available at BT
Case studies
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Contact us
Talk to us, we're waiting to hear how we can help you
Events
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My Account, your online window to BT
See how you can manage your services online with My Account
Our commitment to sustainable business operations
How we are helping customers become more sustainable though network-enabled ICT
Our commitment to the community
How we are making a better future for people, enterprises and the environment
Our range of services
Whatever your communications needs, we’re sure we have the products and services to meet them
Our virtual showcase
Explore our demonstrations and see how we can help you meet your communication needs
Partnerships
Joining our strengths with partners helps give you the very best across the globe
The world where we work
Operating globally, delivering locally
- Viewpoint
Viewpoint
News, views and informed opinion on trends and issues around the globe. Join in the discussion with us.
Insights & Ideas
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
News
From the latest BT press releases to the local news in your region, learn more here.
Let's Talk
Follow us on all the leading social networks. Keep up with the latest news and views, and join the conversation
- My Account
Smarter IP VPNs work harder for your business
Use our IP VPN MPLS platforms to connect your global enterprise in the fastest, most efficient way and unlock your full business potential. Be prepared for the future and move to a new dimension of intelligent networks that should be intuitively intelligent, instantly adaptive, totally reliable, highly sustainable and ingeniously simple. You can choose the access option with the performance you need at the right price for each of your sites.
Be fast and flexible, with more access options
You can connect all your sites, from data centres and large company offices to small agents, and choose the right access for each one: leased line, Ethernet, DSL or internet-based hybrid VPN. They all communicate with each other through the network with no need for point-to-point connection, and once the infrastructure is in place you can add new applications and more offices quickly whenever you’re ready.
Cut costs, build productivity
Take your business to the next level of efficiency by removing the need for multiple networks with a single platform that can be the basis for bringing your voice, video, mobile and conferencing services together in 197 countries.
Simplify your management, stay in control
Using one supplier lowers your admin and management costs and gives you more resources to concentrate on your core business. You’ll also get full visibility with clear SLAs, comprehensive reports and your own service desk.
The network has been successful and has met our expectations. It gives us the ability to run European production processes with much greater efficiency, with traffic being prioritised as required.”
– Bill Taylor, Group IT Director, Avon Rubber
What it costs
There’s one flat fee for each connected site, regardless of traffic. It includes standard components like network, access, router and reporting. And as the fee’s predictable, your budgeting is easier.
We’re the world’s largest IP VPN provider
We have by far the biggest share of the global IP VPN market at 16 per cent. Our nearest competitor has just ten per cent. Source: IDC International Market Model for BT, 2012.
We have more than 20 years’ experience in designing, running and managing global IP networks for government and for leading organisations around the globe.
We have 20,000 support people in more than 75 countries, and the world’s biggest team of technical experts, with more than 4,000 Cisco-certified engineers and 560 Nortel-certified engineers.
Our IP Connect services are available in 197 countries with hybrid VPN available in 177 countries.
Awards
We are in the Leadership category of Gartner’s Magic Quadrant for Global Network Providers 2011.
Technical specs
Choose your access options around the world
Access options
Choose the best access option for each part of your business:
Leased Line – as reliable and secure as possible
Ethernet – high speed, private access at speeds up to 1Gbps in 41 countries, and over 1020 more nodes in the UK
DSL – for smaller or less critical sites in 21 countries. Standard, Plus and Premium options have different contention rates, Classes of Service support and use of private or public networks
Reach-In Network Interconnects – available in Russia, China, India, Brazil, Central America, Mexico, Columbia, Australia, Saudi Arabia, 4 Nordics countries and 12 countries in Africa for high quality access using over 1000 in-country partner’s nodes
Hybrid VPN – internet-based access from 177 countries for smaller sites or back-up solutions using your local ISP or ours. With many access technologies such as DSL, Ethernet, Cable, 3G Mobile and WiMAX wireless.
Access resilience
You can increase the availability of the connection between each site and the network up to 99.99 per cent. Standard access resilience options are:
Standard: one CPE, access line and network port
Backup: secondary connection with DSL
Secure: two CPEs and two access lines
Secure+: two CPEs, two access lines and two network nodes.
On-site equipment managed by us, or by you
We can manage a range of routers from recognised providers for you.
You can manage the CPE and configure features like CoS marking, multi-VPN and access resilience yourself.
You can also buy, install and maintain CPE using BT recommendations and requirements.
Availability
Available across the world
Our native IP Connect services are available in 117 countries and you can access them in another 80 countries using end-to-end managed satellite or internet-based services.
We aim for 99.99 per cent availability with IP Connect, depending on where your sites are and what access you choose.
Applications
Get the most out of your applications
Our 6 Classes of Service (6 CoS) mean that with IP Connect you can protect the applications that run your most important processes, as well as:
- IP telephony and real-time video applications
- mobility
- collaboration
- partner extranets.
6 CoS is flexible, so you can move between classes without needing complicated configurations.
Our BT Connect application services can help you see how your IT network could be performing better, as well as keeping track of how your applications are performing compared to industry standard. They’ll also help you find ways to speed up performance while saving on bandwidth and cost.
Service Level Agreement
Great service, or you pay less
Our Service Level Agreements mean you get the service you want and that your business needs. You’re covered for all your sites too, as SLAs give service availability targets for each one.
They’re clear on how we expect the network to perform, including targets for Round Trip Delay (RDT), Packet Delivery and Jitter.
And they also mean that if we – or our suppliers - fall short on any of our commitments on delivery or performance, you get credits to your account.
Resources
Further information
