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Overview

Microsoft Skype for Business – work together how you choose

Skype for Business or Lync 2013 – One Cloud Microsoft delivers collaboration to help improve the way your people work together

As a core part of Microsoft’s unified communication and collaboration services (UCC), the next version of Microsoft Lync is Skype for Business ― bringing together the best of both Lync and Skype.

We now offer Skype for Business as part of One Cloud Microsoft – delivered from our datacentres on a per user per month basis, alongside SharePoint and Exchange – and for those who still prefer Lync 2013 – you still have that option too.

BT is a global Elite Partner for Skype for Business. “As a Skype for Business elite launch partner, BT has demonstrated the highest level of experience, training and commitment to the Skype for Business platform, and is able to deliver on a global scale,” said Giovanni Mezgec, Microsoft GM of Skype for Business.

Skype for Business as part of One Cloud Microsoft

If your people can communicate better, they’ll be more productive. With One Cloud Microsoft, you’ll give your people the freedom to talk the way they want to, but keep your costs down. Our service is powered by Skype for Business or Microsoft Lync 2013. You can run it on-site or pay-per-user from the cloud for a monthly fee. You’ll get reliable unified communications without a big capital investment.

The Big Upgrade is going to change the way we work forever – with customers, with brokers and with each other. We’ve seen email traffic fall by over 30 per cent because we can engage with people instantly online.”
- James Sandell, group IT delivery director, RSA

Skype for Business enhancing collaboration in BT’s cloud of clouds.

If your people can communicate better, they’ll be more productive. With Skype for Business, delivered as part of BT One Cloud Microsoft, you’ll give your people the freedom to talk the way they want to, but keep your costs down. See how it helps make Tom more productive in a typical day.

RSA and The Big Upgrade

Watch how latest cloud technology from BT is keeping financial services leader RSA ahead of the global collaboration curve.

  • Skype for Business enhancing collaboration in BT’s cloud of clouds.
    Skype for Business enhancing collaboration in BT’s cloud of clouds.
  • RSA and The Big Upgrade
    RSA and The Big Upgrade
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Costs have fallen and we’re getting competitive advantage through better customer service and faster time to market for new products.”
- Jenny Burns, Communications, Brand and Social Media Director, RSA

Connect first time, every time with fully integrated comms.

  • Multi-party HD video meetings. Work up to 1080p HD resolution so participants see a sharp, clear display and gain more confidence in their team interactions.
  • Connects with BT’s SIP trunking services – enabling voice calls to landlines and mobiles outside your organisation.
  • Works with the kit you already have. You don’t need anything fancy to use Skype for Business’s video functions. It works with most monitors/screens and it’s easy to hook it up to AV equipment from most brands.
  • Works with your Microsoft systems. As you’d expect, Skype for Business joins up seamlessly with Microsoft Office, Office 365 and other applications. Your users can get talking to each other with the ‘one-click’ functions in Outlook, SharePoint, and OneNote etc.
  • Mobile and web: faster, easier, and more reliable. With better mobile and web clients, your people can collaborate however and wherever they like.

New on Skype for Business

  • Video Interop server – allows users of 3rd party video devices (e.g. Cisco/Tandberg) to dial into Skype for Business video conferences – allowing a wider community to join in.
  • Call via Work Call from Skype for Business using your desk phone for audio – search for people in your organization and place calls to them from within the Skype for Business user interface, while audio for the call flows through your standard desk (PBX) phone
  • Integration with the Skype directory - Skype for Business users can connect over the Internet with hundreds of millions of Skype users right from the Skype for Business user interface.
  • Call Monitor - switch between a full Skype for Business window, for those times when you're actively participating in the call, and a compact version that lets you continue to monitor call progress—and mute or end the call—while focusing on other tasks.
  • Familiar look and feel – reduces training costs and increases adoption as users will be familiar with Skype from home or college.

The details

Microsoft Skype for Business – work together how you choose

Freedom to talk however you want.

  • Get people together with audio, video and web conferencing.
  • People can get answers quickly and collaborate in new ways with instant messaging (IM), presence and group chat.
  • Our ‘federation’ tools let your people talk with other organisations and use public IM services. You don’t have to be in the office to use these tools: we can extend these features to your mobile users too.
  • When your people need a good old-fashioned voice chat, we can take care of that with Enterprise Voice.
  • And as Skype for Business has directory integration with traditional Skype, you can see the presence, message and call with voice or video to 100s of millions of Skype users worldwide. – Vastly expanding your community.

Cut all your comms costs.

  • Instant messaging and presence can cut mobile phone bills by up to 30 per cent, email traffic by up to 40 per cent, and voicemail by up to 15 per cent.
  • With voice over the network, you can talk free of charge with other users across your Wide Area Network or externally over the internet to worldwide Skype users.
  • And even if they’re not Skype users, you can still save on existing call costs by breaking out over our SIP trunk service to call landlines and mobiles – saving up to 30% versus traditional public telephone networks.

Cut travel costs: With improved ways of communicating without being face to face, your users won’t need to travel as much – saving not just costs, but people’s time, making them more effective and improving their work life balance. It reduces carbon footprints too.

Flexible architecture to suit you.

  • We’ll listen to you to create the best solution for your organisation: we can run Skype for Business on-site as well as in the cloud, or even as a hybrid.
  • We look after your whole system: our partners are industry leaders in audio, video, and devices that connect home or business networks to the internet.
  • And because our architecture’s modular, we’ll be able to quickly add additional servers and storage as your organisation grows.

Robust cloud infrastructure to minimise downtime. If you choose to run BT One Microsoft Skype for Business as a cloud service, it works as a ‘private dedicated cloud’.

  • Our architecture uses a regional dual data centre set-up, in each of three regions – North and South America, Europe and Asia Pacific.
  • The data centres are geographically separate, in pairs, in each region. If something goes wrong at one, there’ll be no interruption for your users because service continues from your region’s other data centre.
  • We constantly monitor use and make sure both regional data centres are scaled to support all the users in the region.

The whole package from one expert provider. Connecting people and getting them talking is in our DNA.

  • We think unified communications should be hand-in-hand with your voice calls system. So if you like, while we’re looking after your UC service.

Making it work with what you have already. Our BT Advise professional services team can also integrate Skype for Business (or Lync) with your existing voice infrastructure – for voice, IM and presence and/or video – depending on what you need.

Not just Skype for Business

One Cloud Microsoft also delivers Microsoft SharePoint and Exchange – again with a predictable, consistent global price.

Availability

For coverage and resilience, we have paired, geographically separated data centres in each of Europe, North America and Asia Pacific.