BT One Phone for the Public Sector

BT One Phone for the Public Sector Public sector fixed and mobile services

BT One Phone for the Public Sector

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Overview

Transform the cost of communications for your organisation

Public service organisations have never been under so much pressure to reduce costs and deliver better services.

With multiple suppliers, contracts and invoices, it’s getting harder to control communications spend.

  • There’s the cost of managing and maintaining your landline system and any moves and changes you may have
  • There’s also the cost of mobile handsets and calls for some of your people
  • There’s also the cost of managing mobile data. Data downloads are increasing – although the majority of data is consumed in the office.

BT One Phone brings your fixed lines, mobile phones and phone system together, into a single hosted service that has flexibility at its heart.   

Sally a social worker

02:02

See how BT One Phone improves Sally an social worker’s working day

BT One Phone

  • You get free calls between users – so no more bills from mobiles for calling back to the office or from mobile to mobile
  • Combines your fixed lines, mobile phones and phone system into a single communications system to remove duplication and reduce cost
  • Provides a dedicated private mobile network delivers landline call quality to mobiles in the office
  • Hosted in the cloud and delivered on a mobile phone
  • One Phone receives all calls to fixed and mobile numbers, with one voicemail
  • Provides call management features on the move
  • Delivers complete control over your phone system

Benefits
More control over your communications spend:

  • Pay in the way that suits you
  • Easy visibility and analysis of call spend
  • No more maintenance costs

A more connected and productive workforce:

  • Help your people be as productive on the move as at their desk
  • Easier for employees to get hold of each other
  • Empower your employees to control when and how they receive calls

Simple management of communications tools:

  • Get new users up and running quickly
  • Quick and easy in-life changes
  • A single supplier for maximum peace of mind

Better business continuity:

  • Stay up and running, even if something goes wrong
  • Don’t let not being able to get into work stop your people from working

Sinead a IT Director

02:36

See how BT One Phone gives Sinead an IT Director peace of mind

Why BT

Experience

  • We’re a leader in the UK IP Telephony and UC market
  • Experts in voice, mobile and Cloud.

Market-leading solutions

  • The best connectivity, wherever your people choose to work.
  • UK’s most established 4G network.
  • Biggest 3G and 2G networks.
  • Over 5 million wi-fi hotspots.

Great service

  • Dedicated UK-based helpdesk.
  • Installation overseen every step of the way by a dedicated Project Manager
  • Radio survey of your site to make sure you have the right mobile coverage.

Innovation

  • Continuing to invest to give you better connectivity.
  • £200m investment in 4G spectrum license to improve indoor mobile data coverage.

The details

Fixed and mobile services specifications

There are two members of the BT One Phone family: BT One Phone Office and BT One Phone Professional.

BT One Phone Office

Replaces your office phone system with a Cloud-based one. A dedicated private mobile network, installed in your office, gives guaranteed mobile coverage and capacity - so you can use your mobiles without fear of losing signal, and with guaranteed call quality. And as you move away from the office, calls are transferred seamlessly to the BT Mobile network. Your people will have access to all the call management features they expect from their desk phones, through their mobiles.

  • Replaces your existing phone system with a Cloud-based one (so no more maintenance or upgrade worries, or costs).
  • Dedicated private mobile network delivers landline equivalent call quality to mobiles in the office.
  • One mobile phone receives all calls to your fixed and mobile numbers (and there’s only one voicemail) so you never miss a call.
  • Call management features on your mobile that you’re used to with your desk phone.
  • Control over company and individual user settings through the BT One Phone Portal.
  • Free calls between all of your BT One Phone users in the UK.

 

BT One Phone Professional

Uses the BT One Phone Cloud-based phone system to give your mobile workers the same access to call management features that they rely on in the office, no matter where they are in the UK. (Does not replace your office phone system).

  • Works alongside your existing phone system.
  • One mobile phone receives all calls to your fixed and mobile numbers (and there’s only one voicemail) so you never miss a call.
  • Call management features on your mobile that you’re used to with your desk phone.
  • Control what number appears on outbound calls to appear local if you need to.
  • See who’s available in real-time through their ‘presence’ status.
  • Easy to upgrade to BT One Phone Office when the time's right.

Availability

Availability

Available to public sector organisations in the UK.

Resources

Brochure