- Home
- Products & services
Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
Calls & lines services - BT One
For valuable discounts when you commit to minimum usage levels.
IT services - BT Compute
Powerful services that can save you money while strengthening your capabilities.
Network services - BT Connect
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Security & risk management – BT Assure
Robust products to build a sustainable business with added security and resilience.
Unified communications - BT One
Collaborate more efficiently with employees, suppliers, customers and business partners
CRM – BT Contact
Complete contact management solutions for organisations aspiring to world class customer service
Mobility services
Powerful mobility services to improve productivity and enable better customer service.
Professional services - BT Advise
Effective services to help you improve the operational efficiency of your organisation.
Supply chain solutions – BT Trace
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
- Solutions
Solutions
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Enable me to mobilise my people processes and applications
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Help me make my organisation more sustainable through greater efficiency
Get expert advice to help your organisation become more sustainable
Help me unify my communications so I can operate more efficiently
Save money and boost your efficiency by simplifying your operations
Improve my customer relationships and make me more efficient
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Improve my supply chain efficiency
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Give me intelligent network solutions and keep my organisation connected
Help my organisation grow with a network at the heart of my operations
Help me understand the threats to my network and secure my organisation
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Help my organisation succeed with adaptable networked IT services
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Improve my organisation with expert professional services from BT
Expert help from BT to tailor a solution that fits your requirements
- Industries
Industries
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Why BT
Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
About us
What we can do for you and the resources to do it
Awards
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Careers
Explore the opportunities for talent available at BT
Case studies
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Contact us
Talk to us, we're waiting to hear how we can help you
Events
Where the exchange of fresh ideas and information gets up close and personal
My Account, your online window to BT
See how you can manage your services online with My Account
Our commitment to sustainable business operations
How we are helping customers become more sustainable though network-enabled ICT
Our commitment to the community
How we are making a better future for people, enterprises and the environment
Our range of services
Whatever your communications needs, we’re sure we have the products and services to meet them
Our virtual showcase
Explore our demonstrations and see how we can help you meet your communication needs
Partnerships
Joining our strengths with partners helps give you the very best across the globe
The world where we work
Operating globally, delivering locally
- Viewpoint
Viewpoint
News, views and informed opinion on trends and issues around the globe. Join in the discussion with us.
Insights & Ideas
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
News
From the latest BT press releases to the local news in your region, learn more here.
Let's Talk
Follow us on all the leading social networks. Keep up with the latest news and views, and join the conversation
- My Account
One for all
One system for all devices. One solution for all legacy systems. One global network for all global users.
It’s time to simplify your systems to multiply the benefits for all.
BT One – Communications that unify
A single, powerful business communications framework that works better for everyone
-
02:05
VideoUnify your communications
-
2:24
VideoUnify your communications
-
3:17
VideoBlend your existing systems with new technology
-
3:29
VideoTransform how your people work together
-
VideoCollaborate easily with BT and the Avaya Flare Experience
-
VideoCollaborate across multiple devices with BT and Cisco Jabber
-
VideoCollaborate simply with BT and Microsoft Lync
-
VideoVideo collaboration across your organisation with BT and Polycom
The current business environment is increasingly unpredictable.
It’s an uncertain time for the business world with instant globalization, economic uncertainty, and new technologies all driving significant changes in working practices.
Work is no longer a location, it’s an activity.
People now work across cultures and time zones. They want to collaborate with colleagues through different communications channels, on different devices – anytime, anywhere.
But enabling this can make communications networks chaotic; and your challenge, as an organization, is to allow for new ways of working and manage complex communications frameworks with legacy technology in a cost-efficient way.
BT One makes business communications work better for everyone.
Our innovative portfolio of voice, enterprise, cloud, and collaboration services is designed to consolidate your existing legacy systems and deliver a one-for-all communications framework.
This enables collaborative technologies for employees, while giving you a powerful end-to-end solution that can help increase productivity, connectivity and opportunity.
It’s the only way to simplify your systems to multiply the benefits for all.
BT One – Communications that unify.
We’ve commissioned a piece of research that reveals how executives feel about the ways their organizations are responding to unified communications. See the results of our research in the ‘Collaboration Paradox’ drop down below.
BT’s IP telephony and unified communications services, marketed under the ‘BT One’ banner, are threatening in the global enterprise market, because BT can offer a full range of services, including One Voice VPN; audio, video and Web conferencing; PSTN; SIP and UC services. BT is also a leader in providing telepresence high-definition video conferencing services across key vendors, claiming an impressive 25,000 endpoints registered with its global video exchanges. Outside of a solid network and reach, the core strength of BT’s UC proposition is its experience working with key vendors, such as Cisco, Avaya and Microsoft, and its ability to combine with its own intellectual property to provide differentiation.”
- Sandra O’Boyle, Service Director, Current Analysis, BT - Global IPT and UC services, November 2011
Simplify your systems to multiply the benefits
It’s time to simplify your systems to multiply the benefits for all
BT One provides a single, powerful business communications framework that works better for everyone. Our BT One solutions offer a range of benefits that will help you to:
- Speed up the decision process – 56% of executives say slow decision making by managers and colleagues is the largest problem they face in doing their work nowadays
- Connect dispersed sites and teams – 81% of executives spend all or much of their day working in teams or collaboratively
- Leverage your assets – 55% of executives say they seem unable to get enough budget to invest in the best technology. So executives realise that organisations need to make existing technology work
- Increase productivity – 84% of GMs and directors agree that overall, communications technology (IM, e-mail, phone, video, telepresence) helps them to do their work better
- Reduce travel costs and enable flexible working - 29% of GMs and directors waste over 10 hours a week travelling to meetings, other sites, etc.
- Comply with legislation and regulation – 48% of directors and GMs often work extra hours at home, or at weekends; so enterprise class solutions are critical
- Respect the environment – because flexible working and unified communications technologies allow your people to connect across the globe, without the need for constant travel
To find out more about the attitudes and opinions of executives towards unified communications adoption in their organizations, see the results of our research in the ‘Collaboration Paradox’ drop down below.
One Voice. All clear.
Voice capabilities that consolidate disparate technologies and suppliers
Bring voice, mobile and data to every desktop in your organization with a single global network that gives you the same reliable service wherever you are. You’ll save money, and be ready to use emerging technologies as and when you need them.
- Less cost. You decide how and where your people make and receive calls over your One Voice service, reducing call costs by 45% or more.
- Less hassle. One contract, one SLA, one bill – all in one place.
- More options. One Voice supports both TDM and IPT to enable all your estate
to work together and migrate from one to the other within tariff.
BT One Voice is the first step to bringing all your communications together with Unified Communication services.
Learn more about our One Voice solutions
One Enterprise. All taken care of.
On-site IP Telephony and unified communications solutions
One Enterprise is our portfolio of site based products that delivers IP voice and unified communications. We can provide a single converged communications infrastructure by using data networks to connect voice between sites so even if you have multiple sites you can concentrate your infrastructure into one.
- More time. With our managed service wrap, you have more time to focus on what matters most – your core business.
- Less spend. We can integrate with your legacy technologies, allowing you to leverage your existing investments and gradually manage your transition to unified communications.
Working in partnership with world leading vendors Avaya, Cisco and Microsoft, we have the flexibility and capacity to offer you the ideal solution for your individual needs.
Learn more about our One Enterprise solutions
One Cloud. All yours.
Global hosted IP Telephony and unified communications solutions
One Cloud solutions allow you to gain the benefits of unified communications, without the upheaval or cost. You’ll have one network to support all of your communications, with BT hosting the hardware needed to do this in our secure data centres.
- Less cost. Reduce CapEx at set-up and lower on-going costs with this hosted solution.
- More control. Flex up and down as your business needs change; only paying for what you need, when you need it.
- More time. We host and manage the platform for you end-to-end, so you can concentrate on your business.
We manage and maintain everything for you; making it cheaper to run, easier to manage, always up to date, and less risky.
Learn more about our One Cloud solutions
One Collaborate. All together.
Integrated audio, video, web conferencing and streaming services
Our One Collaborate solutions help people communicate more effectively, speed up decision making, and reduce travel and associated costs.
- More time. Speed up decision making through instant collaboration and call management direct from your desktop or smartphone.
- More savings. Replace travel and accompanying costs with audio, web and video meetings.
- Your choice. From equipment to maintenance to fully managed services, you choose the level of service you need.
Ultimately, One Collaborate can help transform how your people work together, work with your customers, and work with your partners.
Learn more about our One Collaborate solutions
BT Advise One
Professional services that help you get to grips with unified communications
Delivered by BT Advise One, our professional services team helps customers from the beginning to the end of their journey to unified communications. From consulting and design to integration, deployment and even bespoke managed services.
Our consultancy services can ease the adoption process by working closely with you to ensure you select the unified communications applications best suited to your business. We can help you work through the challenges of managing a multi-vendor unified communications environment, by showing you the easiest and most cost effective ways to bring your investments together.
Learn more about BT Advise One
Collaboration Paradox (infographic)

Resources
White papers
Collaborative working and Unified communications >
PDF - 191 KB
Which industries are best at collaborative working?
Re-thinking leadership in a collaborative world >
PDF - 99 KB
The more collaboration takes hold, the faster the role of business leaders evolves.
Collaboration and research >
PDF - 266 KB
New research shows bosses are the early adopters when it comes to unified communications technology
Datasheets
One Enterprise datasheet >
PDF - 2 MB
Leverage your investments with a single converged communications infrastructure
One Cloud datasheet >
PDF - 1 MB
BT One Cloud can help you gain the benefits of unified communications without the upheaval or cost.
One Collaborate datasheet >
PDF - 1 MB
Communicate more effectively and save money, time and CO2 emissions with BT One Collaborate