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Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
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Powerful services that can save you money while strengthening your capabilities.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Robust products to build a sustainable business with added security and resilience.
Collaborate more efficiently with employees, suppliers, customers and business partners
Complete contact management solutions for organisations aspiring to world class customer service
Powerful mobility services to improve productivity and enable better customer service.
Effective services to help you improve the operational efficiency of your organisation.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
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Save money and boost your efficiency by simplifying your operations
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
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Help my organisation grow with a network at the heart of my operations
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Expert help from BT to tailor a solution that fits your requirements
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One for all
One system for all devices. One solution for all legacy systems. One global network for all global users.
It’s time to simplify your systems to multiply the benefits for all.
A single, powerful business communications framework that works better for everyone
Unify your communications
Unify your communications
Blend your existing systems with new technology
Transform how your people work together
Collaborate easily with BT and the Avaya Flare Experience
Collaborate across multiple devices with BT and Cisco Jabber
Collaborate simply with BT and Microsoft Lync
Video collaboration across your organisation with BT and Polycom
The current business environment is increasingly unpredictable.
It’s an uncertain time for the business world with instant globalization, economic uncertainty, and new technologies all driving significant changes in working practices.
Work is no longer a location, it’s an activity.
People now work across cultures and time zones. They want to collaborate with colleagues through different communications channels, on different devices – anytime, anywhere.
But enabling this can make communications networks chaotic; and your challenge, as an organization, is to allow for new ways of working and manage complex communications frameworks with legacy technology in a cost-efficient way.
BT One makes business communications work better for everyone.
Our innovative portfolio of voice, enterprise, cloud, and collaboration services is designed to consolidate your existing legacy systems and deliver a one-for-all communications framework.
This enables collaborative technologies for employees, while giving you a powerful end-to-end solution that can help increase productivity, connectivity and opportunity.
It’s the only way to simplify your systems to multiply the benefits for all.
BT One – Communications that unify.
We’ve commissioned a piece of research that reveals how executives feel about the ways their organizations are responding to unified communications. See the results of our research in the ‘Collaboration Paradox’ drop down below.
BT’s IP telephony and unified communications services, marketed under the ‘BT One’ banner, are threatening in the global enterprise market, because BT can offer a full range of services, including One Voice VPN; audio, video and Web conferencing; PSTN; SIP and UC services. BT is also a leader in providing telepresence high-definition video conferencing services across key vendors, claiming an impressive 25,000 endpoints registered with its global video exchanges. Outside of a solid network and reach, the core strength of BT’s UC proposition is its experience working with key vendors, such as Cisco, Avaya and Microsoft, and its ability to combine with its own intellectual property to provide differentiation.”
- Sandra O’Boyle, Service Director, Current Analysis, BT - Global IPT and UC services, November 2011
It’s time to simplify your systems to multiply the benefits for all
BT One provides a single, powerful business communications framework that works better for everyone. Our BT One solutions offer a range of benefits that will help you to:
- Speed up the decision process – 56% of executives say slow decision making by managers and colleagues is the largest problem they face in doing their work nowadays
- Connect dispersed sites and teams – 81% of executives spend all or much of their day working in teams or collaboratively
- Leverage your assets – 55% of executives say they seem unable to get enough budget to invest in the best technology. So executives realise that organisations need to make existing technology work
- Increase productivity – 84% of GMs and directors agree that overall, communications technology (IM, e-mail, phone, video, telepresence) helps them to do their work better
- Reduce travel costs and enable flexible working - 29% of GMs and directors waste over 10 hours a week travelling to meetings, other sites, etc.
- Comply with legislation and regulation – 48% of directors and GMs often work extra hours at home, or at weekends; so enterprise class solutions are critical
- Respect the environment – because flexible working and unified communications technologies allow your people to connect across the globe, without the need for constant travel
To find out more about the attitudes and opinions of executives towards unified communications adoption in their organizations, see the results of our research in the ‘Collaboration Paradox’ drop down below.
Voice capabilities that consolidate disparate technologies and suppliers
Bring voice, mobile and data to every desktop in your organization with a single global network that gives you the same reliable service wherever you are. You’ll save money, and be ready to use emerging technologies as and when you need them.
- Less cost. You decide how and where your people make and receive calls over your One Voice service, reducing call costs by 45% or more.
- Less hassle. One contract, one SLA, one bill – all in one place.
- More options. One Voice supports both TDM and IPT to enable all your estate
to work together and migrate from one to the other within tariff.
BT One Voice is the first step to bringing all your communications together with Unified Communication services.
Learn more about our One Voice solutions
On-site IP Telephony and unified communications solutions
One Enterprise is our portfolio of site based products that delivers IP voice and unified communications. We can provide a single converged communications infrastructure by using data networks to connect voice between sites so even if you have multiple sites you can concentrate your infrastructure into one.
- More time. With our managed service wrap, you have more time to focus on what matters most – your core business.
- Less spend. We can integrate with your legacy technologies, allowing you to leverage your existing investments and gradually manage your transition to unified communications.
Working in partnership with world leading vendors Avaya, Cisco and Microsoft, we have the flexibility and capacity to offer you the ideal solution for your individual needs.
Learn more about our One Enterprise solutions
Global hosted IP Telephony and unified communications solutions
One Cloud solutions allow you to gain the benefits of unified communications, without the upheaval or cost. You’ll have one network to support all of your communications, with BT hosting the hardware needed to do this in our secure data centres.
- Less cost. Reduce CapEx at set-up and lower on-going costs with this hosted solution.
- More control. Flex up and down as your business needs change; only paying for what you need, when you need it.
- More time. We host and manage the platform for you end-to-end, so you can concentrate on your business.
We manage and maintain everything for you; making it cheaper to run, easier to manage, always up to date, and less risky.
Learn more about our One Cloud solutions
Integrated audio, video, web conferencing and streaming services
Our One Collaborate solutions help people communicate more effectively, speed up decision making, and reduce travel and associated costs.
- More time. Speed up decision making through instant collaboration and call management direct from your desktop or smartphone.
- More savings. Replace travel and accompanying costs with audio, web and video meetings.
- Your choice. From equipment to maintenance to fully managed services, you choose the level of service you need.
Ultimately, One Collaborate can help transform how your people work together, work with your customers, and work with your partners.
Learn more about our One Collaborate solutions
Professional services that help you get to grips with unified communications
Delivered by BT Advise One, our professional services team helps customers from the beginning to the end of their journey to unified communications. From consulting and design to integration, deployment and even bespoke managed services.
Our consultancy services can ease the adoption process by working closely with you to ensure you select the unified communications applications best suited to your business. We can help you work through the challenges of managing a multi-vendor unified communications environment, by showing you the easiest and most cost effective ways to bring your investments together.
Learn more about BT Advise One
PDF - 191 KB
Which industries are best at collaborative working?
PDF - 99 KB
The more collaboration takes hold, the faster the role of business leaders evolves.
PDF - 95 KB
The perfect virtual workmate
PDF - 62 KB
How the next generation works
PDF - 266 KB
New research shows bosses are the early adopters when it comes to unified communications technology
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How unified communications is changing the way we work
PDF - 6 MB
Cut costs and simplify your communications with BT One Voice.
PDF - 2 MB
Leverage your investments with a single converged communications infrastructure
PDF - 1 MB
BT One Cloud can help you gain the benefits of unified communications without the upheaval or cost.
PDF - 1 MB
Communicate more effectively and save money, time and CO2 emissions with BT One Collaborate