Products & services

Skype

Microsoft Lync 2013

Overview

Remote consultations – better for clinicians, better for patients

Microsoft & BTWith an ever increasing demand on health services there is a need to maximise the efficiency of clinicians’ time. One significant drain on both clinicians’ and patients’ time is the traditional approach to holding consultations face to face in a set location.

If these same consultations could be held from any location with internet connectivity via a secure voice and video link, clinicians could deal with more cases and patients with long-term conditions wouldn’t be inconvenienced by having to travel to health centres.

To hear more about the advantages of this change in approach take a look at our short video  interview with Iain Hennessey, Consultant Pediatric Surgeon at Alder Hey Hospital

Using a teleconsultation approach, clinicians can often assess situations quickly and efficiently, which in turn can free them up to spend more time with patients who have complex needs. For patients who may be mobility impaired or in pain, the ability to speak directly with their clinician from a location of their choice provides flexibility and a greater deal of comfort.

Skype isn’t just a useful tool for delivering direct patient services, it is also a powerful collaboration tool to support cross-agency reviews and patient care conferences, removing the need for clinicians to travel between multiple locations, freeing up time for patients.

Interview with Iain Hennessey,Consultant Paediatric Surgeon, Alder Hey Hospital

With an ever increasing demand on health services there is a need to maximise the efficiency of clinicians’ time. One significant drain on both clinicians’ and patients’ time is the traditional approach to holding consultations face to face in a set location. If these same consultations could be held from any location with internet connectivity via a secure voice and video link, clinicians could deal with more cases and patients with long-term conditions wouldn’t be inconvenienced by having to travel to health centres.

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Health and Social Care Information Centre approve Skype for remote consultations

‘Skype for Business’ has become a commonly used verb used by many to describe making free voice and video conversations online. The use of this technology for remote consultations has been trialled but is not currently a widespread method of delivering healthcare services. Until now, concerns around patient confidentiality have slowed adoption, but the HSCIC has now issued clear guidelines on how Skype should be used to conduct remote consultations.

Many NHS organisations are already using this technology and many more have the kit but haven’t ‘switched it on’ yet. Many more will be wondering how to get things set up.

We can help.

Why BT?

We have worked with NHS organisations over many years – so we understand your challenges. And as a Microsoft Gold Partner we understand the technology needed to help you get started and can support compliance with NHSCIC guidance including:

  • Service quality
  • Information governance

We can work with you to deliver Skype via your existing telephone and IT infrastructure with an enterprise ready solution. Alternatively we can assess your needs and manage them for you as a cloud based service.

Click here to Get in touch or call 0800 028 5314 to find out how we can help transform how you deliver consultations and your clinician’s relationships with their patients.

Availability

Skype - Microsoft Lync 2013 availability

Available for UK Public sector

Resources

Brochure

Remote Consultations

PDF-141 KB

Better for clinicians, better for patients.