Products & Solutions

Telecare and Telehealth framework contract


Telecare and Telehealth solutions

About the Telecare and Telehealth Products and Services Framework Contract

The Telecare and Telehealth Products and Services framework contract provides public sector organisations the means to procure our telehealth and telecare solutions, cost effectively and delivering value for money.

Our service


The BT Telehealth service uses medical devices in the home connecting using bluetooth via a smartphone as a hub to transmit readings and an individual’s answers to set questions to a clinical monitoring team.

A personal care plan can be configured for each individual with alerts to the clinician when readings are outside of set parameters.

BT can offer a complete end to end service including the clinical monitoring or just part of the service to fit with the health providers own clinical team.


BT Telecare enables people to live independently and securely in their own home. It provides a range of equipment that can be installed in their home such as a personal pendant alarm, fall detector and smoke alarm amongst many others and then monitored 24 x 7.

This managed service enables health and social care providers to enable the elderly and more vulnerable individuals to live in their own homes longer.

For more information please contact us, also visit our connected solutions web site

Lot Structure

Our services are available under the following lots:

  • Lot 1 – visit our Online catalogue for all your telehealth and telecare equipment and services
  • Lot 2 – Managed Services. Our end to end managed service is accredited by the Telecare Service Association (TSA) and registered with the Care Quality Commission (CQC)
  • Lot 3 – Specialist consultancy services. To help you plan and implement telehealth and telecare services


UK Public Sector

Available to all public sector organisations within the UK.