- Products & services
Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
For valuable discounts when you commit to minimum usage levels.
Powerful services that can save you money while strengthening your capabilities.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Robust products to build a sustainable business with added security and resilience.
Collaborate more efficiently with employees, suppliers, customers and business partners
Complete contact management solutions for organisations aspiring to world class customer service
Powerful mobility services to improve productivity and enable better customer service.
Effective services to help you improve the operational efficiency of your organisation.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Get expert advice to help your organisation become more sustainable
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Expert help from BT to tailor a solution that fits your requirements
Unified communication and collaboration (UCC) solutions to transform the way you work with colleagues, suppliers and customers around the world
Help my organisation grow with a network at the heart of my operations
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Financial Markets
- Retail and Private Banking
- Wholesale Banking and Payments
- Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
We are proud that our work is recognised time and again by customers, analysts and professional organisations
What we can do for you and the resources to do it
Explore the opportunities for talent available at BT
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Talk to us, we're waiting to hear how we can help you
Where the exchange of fresh ideas and information gets up close and personal
Accelerating growth in Asia-Pacific, Turkey, the Middle East and Africa
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
See how you can manage your services online with My Account
From the latest BT press releases to the local news in your region, learn more here.
How we are helping customers become more sustainable though network-enabled ICT
How we are making a better future for people, enterprises and the environment
Whatever your communications needs, we’re sure we have the products and services to meet them
Explore our demonstrations and see how we can help you meet your communication needs
Joining our strengths with partners helps give you the very best across the globe
Operating globally, delivering locally
- Let's Talk
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- My Account
Customer relationship management
Relationships that grow
Complete contact management (CRM) solutions for organisations aspiring to world class customer service
Improve your operation by managing all your contact centre intelligence
Make your contact centres virtual to cut costs and boost efficiency
Prepare for the future with a pay-as-you-go multimedia contact centre we can manage for you
Cut your agent costs by up to 90 per cent by letting your customers serve themselves
Drive efficiencies and increase customer satisfaction
Power your contact centre responsiveness to serve your customers more personally, productively and profitably.
Drive efficiencies and increase customer satisfaction with Inbound Contact
PCI Contact Centres
Take card payments over the phone securely, and be PCI compliant
BT Onsite Contact Avaya
BT and Avaya can transform your contact centre operations through a range of integrated features, capabilities and applications. These have been specifically designed to enhance both your customer satisfaction and enterprise performance.
BT Onsite Contact Cisco
Onsite Contact Cisco provides solutions to serve your customers more personally, productively and profitably.
BT Onsite Contact Genesys
Whether you are a small, medium or large contact centre, BT Onsite Contact Genesys gives you an all-in-one contact centre solution, from a complex bespoke deployment to a solution straight out of the box.
A dynamic data mining and analysis tool that enables you to evaluate and improve the inbound telemarketing call experience.
BT Contact Recording and Analytics NICE Performix
Every call to your contact centre is a source of information. Use that data to learn how to please your customers.
BT Contact Recording and Analytics Verint
Recording and analysing contact centre calls helps you isolate problems and focus your attention where it is most needed.
BT Datapulse Voice Recording
Record and store all calls. Improve customer service with the only recording product fully compatible with Nortel systems.