Products & services

Inbound services

BT Contact
Relationships that grow

BT brings you powerful inbound services to efficiently manage your inbound email, web chats, and phone calls. Evaluate and maximise the potential of your contact centres. Handle large volumes of incoming calls in multiple countries and improve customer service.

Further products & services

Intelligent call routing

BT smartnumbers

Inbound voice services from the cloud improve operational agility and resilience, and reduce costs.

Line rental discounts

BT Accumulate

Build up discounts on your BT call services.