Products & services

Inbound services

BT Contact
Relationships that grow

BT brings you powerful inbound services to efficiently manage your inbound email, web chats, and phone calls. Evaluate and maximise the potential of your contact centres. Handle large volumes of incoming calls in multiple countries and improve customer service.

Featured products & services

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Drive efficiencies and increase customer satisfaction

Drive efficiencies and increase customer satisfaction with Inbound Contact

Further products & services

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Call discounts

BT Customer Commitment

Cut the cost of your calls, with no package or joining fees

Call discounts

BT Premier Value

Bring your call services together and cut your costs for even better value