Value Add analytics

A range of analytics services to help you better understand your call spend and structure.

BT One | Communications that unify

Analyst Alert

Your early warning system that monitors the calls you make and alerts you by e-mail when cost thresholds you pre-set are exceeded.

Call traffic monitoring

BT Call Tracker

Are you missing incoming calls, and how much is this affecting your customer experience or costing you in missed opportunities?

Consolidated BT billing

BT OneBillPlus

Multiple bills are a hassle. We’ll deliver a single bill to help you improve efficiency and identify cost savings.

Inbound Analyst

A dynamic data mining and analysis tool that enables you to evaluate and improve the inbound telemarketing call experience.

Online consolidated BT billing

BT Analyst Converge

BT Analyst Converge is a powerful, online billing analysis tool giving immediate access to your BT OneBillPlus data.