A sustainable and responsible business leader

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A responsible and sustainable business leader

Sustainability Practitioner and ICT Provider

We believe in the power of communication to make a better world.

BT is especially well placed to help, because we are not just another ICT provider, we are a major practitioner of implementing sustainability strategies. Our track record in this area is long-standing and enviable.  In 1992, BT established its first CO2 target, and now we’re committed to reducing the carbon intensity of our global business by 80 per cent by 2020. So far we have achieved a 43 per cent reduction by becoming more energy efficient and by increasing our use of renewable energy. So we’re no last minute converts to the idea of carbon reduction. As a practitioner BT’s approach to sustainability has led to greater efficiency, lower operating costs, and a reduction in our carbon footprint.

Connected Society

When everything is connected, anything is possible. As a global leader in managed networked IT services, we’re in a unique position to leverage our global assets, people and technology, to connect communities. Beyond what we’re supporting our customers to do, we’re currently working on a number of projects to increase connectivity and boost IT skills.

  • SOS Children’s Villages –  Online opportunities offer young people in remote African communities the chance to make much more of their lives
  • Message Stick – a beacon for Aboriginal business people
    Aboriginal technology firm Message Stick conquers corporate Australia with BT One Collaborate services
  • BT is helping communities get online around the world. Often working in remote locations, we’re bringing access to information and services that wouldn’t be available otherwise by supporting initiatives to increase connectivity and boost IT skills
    Find out more

Net Good

We’re helping society live within the constraints of our planet’s resources. We’re minimising the environmental impact of our operations, especially our carbon emissions. For example, we’ve agreed a four-year deal to get 100% of our UK electricity from renewable sources. We’re also working with our customers to reduce the environmental impact of their operations. For example, we’re helping the NHS save around 150,000 commuting days a year through providing remote access to its national broadband network N3.

  • N3 – connecting the NHS
    With over 51,000 connections, N3 connects more than 1.3 million staff and every GP, hospital and clinic in England and Scotland
  • Greater Manchester Police – flexible working
    BT’s flexible working know-how accelerates successful implementation for UK’s 2nd largest police force
  • Doing less environmental harm is no longer enough – we want to be a force for Net Good. Our goal is to help customers reduce emissions by at least three times the end-to-end carbon impact of our business.
    Find out more

Improving Lives

We’re taking an active role in communities around the world to help make a difference in people’s lives. Last year, we used our skills and technology to raise over £85m for good causes. For example, our unique Emergency Response Team responded to Typhoon Haiyan in the Philippines to help restore communications.

  • Johan Cruyff Foundation
    BT helps Netherlands-based charity in its work with the world’s young people
  • London Ambulance Service
    Keeping the capital safe
  • Doing less environmental harm is no longer enough – we want to be a force for Net Good. Our goal is to help customers reduce emissions by at least three times the end-to-end carbon impact of our business.
    Find out more

Our products and services

We offer products and services that help our customers build a sustainable organisation, reducing their environmental impact and financial costs, whilst creating new possibilities.

  • Video and audio conferencing (BT One) – enables employees to meet without travelling, cutting costs and CO2 emissions – PA Consulting Group
  • Virtual data centres (BT Compute) – reduce the need for customers to invest in their own infrastructure, cutting costs, power use, and CO2 emissions – Fiat
  • CRM solutions (BT Contact) – allow for the creation of virtual teams of agents, delivering significant sustainability benefits – NHS Camden and Islington Foundation Trust
  • Flexible working solutions – designed to mobilise the people and processes of an organisation – MOD Blackberry
  • Field force automation solutions– provide real-time information and work schedules to employees on the road, helping reduce journeys and CO2 emissions by up to 20% - Etisalat