A responsible and sustainable business leader

A responsible and sustainable business leader

We believe in the power of communication to make a better world

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Connected Society

When everything is connected, anything is possible. As a global leader in managed networked IT services, we’re in a unique position to leverage our global assets, people and technology, to connect communities. Beyond what we’re supporting our customers to do, we’re currently working on a number of projects to increase connectivity and boost IT skills.

Net Good

We’re helping society live within the constraints of our planet’s resources. We’re minimising the environmental impact of our operations, especially our carbon emissions. For example, we’ve agreed a four-year deal to get 100% of our UK electricity from renewable sources. We’re also working with our customers to reduce the environmental impact of their operations. For example, we’re helping the NHS save around 150,000 commuting days a year through providing remote access to its national broadband network N3.

Improving Lives

We’re taking an active role in communities around the world to help make a difference in people’s lives. Last year, we used our skills and technology to raise over £85m for good causes. For example, our unique Emergency Response Team responded to Typhoon Haiyan in the Philippines to help restore communications.

Our products and services

We offer products and services that help our customers build a sustainable organisation, reducing their environmental impact and financial costs, whilst creating new possibilities.

  • Video and audio conferencing (BT One) – enables employees to meet without travelling, cutting costs and CO2 emissions – PA Consulting Group
  • Virtual data centres (BT Compute) – reduce the need for customers to invest in their own infrastructure, cutting costs, power use, and CO2 emissions – Fiat
  • CRM solutions (BT Contact) – allow for the creation of virtual teams of agents, delivering significant sustainability benefits – NHS Camden and Islington Foundation Trust
  • Flexible working solutions – designed to mobilise the people and processes of an organisation – MOD Blackberry
  • Field force automation solutions– provide real-time information and work schedules to employees on the road, helping reduce journeys and CO2 emissions by up to 20% - Etisalat