- Products & services
Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
For valuable discounts when you commit to minimum usage levels.
Powerful services that can save you money while strengthening your capabilities.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Robust products to build a sustainable business with added security and resilience.
Complete contact management solutions for organisations aspiring to world class customer service
Powerful mobility services to improve productivity and enable better customer service.
Effective services to help you improve the operational efficiency of your organisation.
Collaborate more efficiently with employees, suppliers, customers and business partners
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Get expert advice to help your organisation become more sustainable
Save money and boost your efficiency by simplifying your operations
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Help my organisation grow with a network at the heart of my operations
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Expert help from BT to tailor a solution that fits your requirements
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
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- Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
What we can do for you and the resources to do it
We are proud that our work is recognised time and again by customers, analysts and professional organisations
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Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
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How we are helping customers become more sustainable though network-enabled ICT
How we are making a better future for people, enterprises and the environment
Whatever your communications needs, we’re sure we have the products and services to meet them
Explore our demonstrations and see how we can help you meet your communication needs
Joining our strengths with partners helps give you the very best across the globe
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- My Account
Social responsibility is in our DNA. We’re proud of our achievements as a responsible and ethical business. We are committed to continue to reduce our carbon impact, support communities, help customers and empower our people to make a difference.Enquire now
BT is proud to have received excellent recognition for its work on CR and sustainability. Find out more here about some of our recent awards received and view a more detailed awards timeline.
Climate change has never been higher on corporate or government agendas. Engagement is inevitable whether voluntary, or through regulations or tax changes. BT is a major energy consumer and a major provider of energy-efficiency products.
BT's vision is to help tackle disruptive climate change through the innovative use of communications products. We aim to lower the carbon intensity of our networks and to help our customers reduce their footprint.
Our strategy is therefore about cutting carbon by:
- Reducing our own footprint
- Influencing our customers and suppliers to reduce their footprints
- Engaging with our employees to help reduce their personal footprints
We have reduced our own footprint in the UK by 58 per cent since 1996. In June 2008, we publicly announced a stretching global reduction target: by 2020, we will have reduced the carbon emissions intensity of our business by 80 per cent from its 1996 levels.
We want to grow our business in a way that benefits our customers and society.
That means designing sustainable products and services that help our customers to effectively tackle social and environmental challenges such as inclusive communications and lowering carbon footprints link to: see the BT Responsible Business for more information And web sites like BT Sign and BT Basic illustrate our pioneering approach to inclusive communications.
Over the years BT has become widely recognised as a progressive employer.
Our flexible working policies and communications services enable a wide range of people to work for us including parents, carers and people with disabilities.
We have around 14,500 contracted home workers and a further 64,000 employees who are able to work flexibly thanks to the use of BT’s technology.
Find out more from our BT Responsible Business website about our approach to our most valuable asset – our people.
As a company, we are always looking for ways to minimise our impact on the environment.
Indeed, we are very proud of our environmental management track record having set our first carbon reduction target back in 1992.
Now we’re committed to reducing the carbon intensity of our global business by 80 per cent by 2020 – so far we have achieved a 43 per cent reduction by becoming more energy efficient and by increasing our use of renewable energy.
Find out information see our BT Responsible Business Website to find more about BT’s sustainable products, services and initiatives, the work we’ve done to address the climate change issue, and our Wind for Change project.
Responsible behaviour and sustainable development matter to BT, and we are proud that our achievements in this area have been recognised.
Dow Jones Sustainability Index
For eight consecutive years, BT has been recognised as the world's top telecoms company in the Dow Jones Sustainability Index (DJSI).
Carbon Trust Standard
BT has become one of the first companies in the UK to achieve the new, independently assessed Carbon Trust Standard certification. It means the company has been recognised as an organisation that has genuinely reduced its carbon footprint and is committed to making further reductions year on year.
Communications technology can promote social inclusion, by giving individuals and communities the opportunity to participate in the global economy. Unfortunately, millions of people still lack access to technology and the skills to use it.
Contributing to a more inclusive society, where the benefits of communications technology are widely shared, is a key part of our corporate social responsibility (CSR) commitment.
We want to make a positive contribution to society.
We recognise by investing in and supporting our communities, we can help to build a more economically sustainable, educated and socially-inclusive society. That’s why we invest one per cent of our annual pre-tax profits into programmes which benefit communities and the environment.
Find out more from the BT Responsible Business website about the work we do to support our communities.
By investing in new products, services and operational practices that reduce our impact on the environment and enable more people to participate in the information society, we will help achieve sustainable economic growth.
Our sustainable economic growth programme has two equally important elements:
- Innovation – seeking new, long-term commercial opportunities to create a more sustainable world.
- Integration – making sure that sustainability is embedded into our key business processes and becomes business as usual.
Anticipating sustainable development trends
We are tracking global sustainability trends and using this analysis to better understand how information and communication technologies (ICT) can help solve environmental, social and economic problems.
This knowledge will help us create new products and services with a positive sustainability impact.
In 2007, we established a set of sustainability criteria for assessing potential new products and services. These use qualitative and quantitative measures in five areas:
- Medium to long-term economic viability of our customers
- Contribution to wellbeing
- Materials use and waste