- Products & services
Products & services
View our range of product and services, and learn how they can help you meet your communication needs.
For valuable discounts when you commit to minimum usage levels.
Powerful services that can save you money while strengthening your capabilities.
BT Connect, Networks that think. Services to connect you to employees, customers, and the world
Robust products to build a sustainable business with added security and resilience.
Collaborate more efficiently with employees, suppliers, customers and business partners
Complete contact management solutions for organisations aspiring to world class customer service
Powerful mobility services to improve productivity and enable better customer service.
Effective services to help you improve the operational efficiency of your organisation.
A portfolio of solutions that accesses and manages information and assets at different points throughout the supply chain
Our solutions help you become more efficient, sustainable and secure. View a selection of our solutions, that show how our products and services work together.
Get mobility solutions designed to help your organisation operate efficiently and competitively in a changing world.
Get expert advice to help your organisation become more sustainable
Save money and boost your efficiency by simplifying your operations
Give me the tools to manage my customer relationships cost-effectively and keep my customers happy
Optimise the organisational efficiency of your supply chain with greater visibility of your goods and assets
Help my organisation grow with a network at the heart of my operations
Get expert analysis of the issues facing your network and a tailored approach to keeping it safe
Get tailored IT solutions to give your organisation the flexibility to stay competitive
Expert help from BT to tailor a solution that fits your requirements
We understand how many vertical industries work. We have the knowledge and assets that help them work better. Learn how we can help you.
- Financial Markets
- Retail and Private Banking
- Wholesale Banking and Payments
- Why BT
All you need, from one partner, to connect you for a better future. Explore what we can do for you.
What we can do for you and the resources to do it
We are proud that our work is recognised time and again by customers, analysts and professional organisations
Explore the opportunities for talent available at BT
Who we’ve helped, and how. Learn how organisations just like yours get better when they work with us.
Talk to us, we're waiting to hear how we can help you
Where the exchange of fresh ideas and information gets up close and personal
See how you can manage your services online with My Account
How we are helping customers become more sustainable though network-enabled ICT
How we are making a better future for people, enterprises and the environment
Whatever your communications needs, we’re sure we have the products and services to meet them
Explore our demonstrations and see how we can help you meet your communication needs
Joining our strengths with partners helps give you the very best across the globe
Operating globally, delivering locally
News, views and informed opinion on trends and issues around the globe. Join in the discussion with us.
Explore the big issues with us as we bring on the latest insight on the hottest topics around the globe
From the latest BT press releases to the local news in your region, learn more here.
Follow us on all the leading social networks. Keep up with the latest news and views, and join the conversation
- My Account
Help me cut costs and scale contact centres to match demand
BT Contact can help you meet changes in demand by letting you scale your contact centres in real time to meet fluctuations, meaning you’ll always be there for your customers, and saving you money by only charging for the capacity you use.
It’s important that your contact centre isn’t beaten by demand at busy times because your customers want a first time resolution every time, and you want to run the most cost effective solution for your organisation.
Read on to find out how BT Contact can future-proof your contact centres and save you money in just a few weeks.
BT and Cisco have worked collaboratively on CRM solutions for over a decade. That joint approach to engineering and testing has supported many successful deployments through to in-life management, often including many of the latest technologies. We believe that the combination of BT’s strength as a global service provider and Cisco’s position as a technology leader in IP Contact Centres provides a solid foundation for today’s contact centre market.”
- Scot Gardner, Managing Director, SP Operations, Cisco
Cut your costs and deliver flexible, scalable contact centres. Here are some of the things BT Contact can do for you:
- Set-up scalable contact centres in weeks
- Pay only for the services you need
- Don’t be beaten by market fluctuations
- Let your customers contact you 24/7 however they choose
- Save up to 90 per cent on each contact
- BT Solutions integrate with your existing CRM infrastructure
For more detailed information on what BT Contact can do for you and your organisation, please get in touch.
The BT outsourcing solution takes away many of the headaches. It allows our people to focus on business transformation while BT supports the network environment.”
- Peter Stafford, IT Director, Nationwide Building Society