Portfolio overview

Portfolio overview

Overview of our products and services portfolio

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Our portfolio, delivering value for our customers

Our portfolio strategy, Cloud of Clouds, brings together our six core product families and a network of partners to enable delivery of global network and IT infrastructure services.

Portfolio overview

BT Connect

Network services are at the core of our Cloud of Clouds strategy.

They connect our customers to their people, to their own customers and to the cloud. We offer a range of flexible, intelligent hybrid and secure IP, Ethernet and internet virtual private network services. These include direct connectivity to third-party cloud services providers and the latest Network Function Virtualisation (NFV) and Software Defined Network (SDN) solutions.

We deliver our network services across 180 countries over a range of access technologies.etwork services are at the core of our Cloud of Clouds strategy.

BT Security

Cyber security is firmly on the boardroom agenda for many companies with cyber-attacks a daily occurrence.

We use the expertise we’ve gained from protecting BT to deliver managed security services, threat intelligence analysis and management, and consultancy services to our customers to help them protect their organisations from this growing threat.

BT One

People communicate using technology in many different ways – by phone, instant messaging, email, audio and video conferencing and data-sharing solutions, either at their desks or on mobile devices.

Businesses want these channels to be integrated and to work together easily and reliably.

Our collaboration services help customers improve productivity and reduce costs by transforming the way they interact with their customers, colleagues, partners and suppliers.

BT Contact

Our contact centre services help our customers build stronger relationships with their customers. We offer a number of ways for them to communicate, including email, web chat, video, social media and the phone – either via automated systems or dedicated advisers.

Our cloud contact solutions give companies more control over their costs, allowing them to change capacity in response to demand.

BT Compute

Businesses want reliable but flexible ICT platforms and services for their applications, data storage and security. We provide ICT services across our global network from 48 data centres around the world, with 22 of them delivering our cloud services. Our services range from traditional telehousing and colocation to the latest public, private and hybrid cloud solutions.

BT Advise

Our global team of around 2,000 consultants work closely with customers to understand their business issues and current capabilities so we can create a set of recommendations based on our portfolio. We develop a plan and support our customers to achieve benefits such as cutting costs, increasing productivity or becoming more agile.

Industry propositions

Our industry-specific solutions help customers overcome challenges unique to the environments they operate in.

For example:

  • our Digital Consumer solution enables retailers to provide an online experience to shoppers in physical stores;
  • our Field Force Automation solutions provide mobile workers with access to corporate applications, regardless of their location; and
  • BT Radianz, the world’s largest secure, financial services cloud community, helps customers reduce costs, get to market faster and perform the best trading options.