United States

We help your people be more productive, your organization be more efficient, your customers happier and your systems secure.   Our global networked IT services are designed by people with a rich heritage of technical innovation and vertical market expertise.  They are delivered locally by people who care about your success.

BT Global Services: vital for corporate success
Some 8,500 global organisations – and the majority of the Forbes’ top 500 global companies – trust BT Global Services with their business. We’re passionate about networks; building and running them to deliver the applications critical to your success. But it’s our people that make this happen. They’re absolutely committed to making your people more productive and your customers happier, anywhere in the world.<br><br>This video shows the BT service promise in practice. Hear directly from our service professionals on how their work allows you to get on with making your business flourish, and watch to find out how we’re operating globally but delivering locally to keep companies like Unilever, CLSA and DHL manufacturing, trading and delivering every second of every day.

BT has had a presence in the United States and Canada for more than 20 years. Today we have more than 3,200 professionals and offices in over 25 key cities. We tailor our global networked IT services to meet the needs of our customers, combining BT’s global reach with our local experience and knowledge, global account management, and excellent customer service.

Network
BT owns and operates its own network infrastructure in North America. This includes nation-wide reach to all major US cities. We also have 20 MPLS nodes across the US, making up one of the larger MPLS networks of any carrier in the region.  This expanded footprint enables us to reach over 80% of key customer sites, as well as extending coverage beyond the US with MPLS points of presence in Toronto and Mexico City.

Customers
Approximately 50 per cent of our top 2,000 customers have headquarters or major operations in the Americas including Credit Suisse, Pepsico, P&G, Unilever, Thomson Reuters, Schlumberger and Bristol-Myers Squibb.

Partners
BT works with some of the world’s most respected organizations to deliver innovative and comprehensive solutions to our customers. Our ecosystem of collaborative partnerships with companies such as Microsoft, Cisco, SAP, EMC and HP enable us to deliver integrated solutions that are flexible and focused on the services and technologies that will make your business succeed.

With our capabilities and people in major markets around the world, knowledge of vertical industries, service portfolio and expertise in advising customers, we help companies achieve their global ambitions."
- Bas Burger, President, US & Canada, Consumer Packaged Goods and Pharmaceuticals & Chemicals

• BT is a winner of the first 2011 Cloud Communications Excellence Awards presented by Cloud Computing Magazine.
• BT is featured in “emerging set of global service providers” for EMEA, Americas and Asia, TPI 2012.
• TMC awarded BT the 2011 Unified Communications Excellence Award for “custom solution:  interactive retail solution.”
• BT was also awarded the 2011 Internet Telephony Excellence Award for “network transformation project” by TMC.

BT Assure: Security that matters
• Security Intelligence
• Assure Continuity
• Managed Device Management
• Assure Identity
• Managed Security Services

BT Connect: Networks that think
• IP Connect
• Ethernet Connect
• Internet Connect
• Private Line Connect
• LAN Connect
• Diamond IP
• Connect Applications

BT Compute: Services that adapt
• Private Compute
• On Demand Compute

BT One: Communications that unify
• One Voice
• One Collaborate
• One Enterprise
• One Cloud

BT Contact: Relationships that grow
• Auto Contact
• Multi-channel Contact
• Cloud Contact
• Networked Expertise
• Inbound Contact

BT Trace: Supply Chains that Flow
• BT Global Trace
• BT Warehouse Trace
• BT Asset Trace
• BT Inventory Trace
• BT Trace for Retail
• BT Trace for Health   

BT Advise: Knowledge that delivers
Our propositions;
• BT Advise Connect
• BT Advise Contact
• BT Advise One
• BT Advise Compute
• BT Advise Assure
• BT Advise Technology Services
• BT Advise Mobility

Professional Services offers for vertical markets:
• BT Advise for Financial Markets
• BT Advise for Retail
• BT Advise for Pharma
• BT Advise for Communications