United States and Canada

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Our global networked IT services are designed by people with a rich heritage of technical innovation and vertical market expertise.

We are also continually investing to be the Cloud Services Integrator of choice for organisations that want to make the most of the cloud to be successful, fast, agile and secure.

BT in the Americas

This video provides a quick overview of BT’s presence and service offerings in the Americas.

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The value we deliver globally

We help your people be more productive, your organization be more efficient, your customers happier and your systems secure. Our global networked IT services are designed by people with a rich heritage of technical innovation and vertical market expertise. They are delivered locally by people who care about your success.

Download the BT Global Services video

BT: using technology to create new possibilities

At BT connections are our business. We are trusted by thousands of enterprises around the world, combining our global strength in networks, IT and innovation with local presence, expertise and delivery. Watch this video to find out how we can help you.

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What we do locally

Who we are

BT has had a presence in the United States and Canada for more than 30 years. Headquartered in Irving, Texas, we have more than 2,600 professionals and offices in over 16 key cities. We tailor our global networked IT services to meet the needs of our customers, combining BT’s global reach with our local experience and knowledge, global account management, and excellent customer service.

Our network

BT owns and operates its own network infrastructure in North America. This includes nation-wide reach to all major US cities with MPLS nodes across the US, making up one of the larger MPLS networks of any carrier in the region. This expanded footprint enables us to reach over 80% of key customer sites, as well as extending coverage beyond the US with MPLS points of presence from Toronto to Mexico City.

Our customers

Approximately 50 percent of our top 2,000 customers have headquarters or major operations in the Americas including Credit Suisse, P&G, Unilever, Thomson Reuters, Schlumberger, Mastercard and Bristol-Myers Squibb.

Our reputation

"With an eye on profits, BT GS is investing to expand and improve its basket of global IT and networks services for MNCs and in the UK for multinational customers and for government clients. Regional and country markets in Asia Pacific, Latin America, and Turkey, the Middle East and Africa have demonstrated revenue uptick thanks to additional staff and the build out of new infrastructure. BT is investing to expand Ethernet access and developing a Hybrid Internet VPN service. [… ] Finally BT is investing in new data centers and specifically BT Cloud Compute platforms around the world.” BT Global Services Company Assessment, Current Analysis, Joel Stradling, January 2014

  • BT was named a 2014 CIO 100 Award winner for its BT Assure Analytics
  • BT Assure Analytics won Gold at Info Security Products Guide Global Excellence Awards 2014
  • BT Cloud Compute was named a winner of the 2014 Cloud Computing Product of the Year Award
  • BT earned the prestigious Silver status for Information Technology (Services) – Innovations in the Golden Bridge Awards for its BT Trace for Retail solution


With our capabilities and people in major markets around the world, knowledge of vertical industries, service portfolio and expertise in advising customers, we help companies achieve their global ambitions."
Bas Burger, President, BT in the Americas

What people say about us

  • BT is a winner of the first 2011 Cloud Communications Excellence Awards presented by Cloud Computing Magazine.
  • BT is featured in “emerging set of global service providers” for EMEA, Americas and Asia, TPI 2012.
  • TMC awarded BT the 2011 Unified Communications Excellence Award for “custom solution:  interactive retail solution.”
  • BT was also awarded the 2011 Internet Telephony Excellence Award for “network transformation project” by TMC.

Our local offerings

BT Assure: Security that matters
• Security Intelligence
• Assure Continuity
• Managed Device Management
• Assure Identity
• Managed Security Services

BT Connect: Networks that think
• IP Connect
• Ethernet Connect
• Internet Connect
• Private Line Connect
• LAN Connect
• Diamond IP
• Connect Applications

BT Compute: Services that adapt
• Private Compute
• On Demand Compute

BT One: Communications that unify
• One Voice
• One Collaborate
• One Enterprise
• One Cloud

BT Contact: Relationships that grow
• Auto Contact
• Multi-channel Contact
• Cloud Contact
• Networked Expertise
• Inbound Contact

BT Trace: Supply Chains that Flow
• BT Global Trace
• BT Warehouse Trace
• BT Asset Trace
• BT Inventory Trace
• BT Trace for Retail
• BT Trace for Health   

BT Advise: Knowledge that delivers
Our propositions;
• BT Advise Connect
• BT Advise Contact
• BT Advise One
• BT Advise Compute
• BT Advise Assure
• BT Advise Technology Services
• BT Advise Mobility

Professional Services offers for vertical markets:
• BT Advise for Financial Markets
• BT Advise for Retail
• BT Advise for Pharma
• BT Advise for Communications