Meet Sipke Douna
COO / Head of Service BT Benelux
Sipke was appointed to his current role as COO Benelux in January 2009.
Sipke started his career in the chemical and petro chemical industry in 1988. He worked as project engineer and – manager in two companies designing, building and engineering analytical measurement systems. In January 1998 he joined BT, then Telfort, as Project Manager on Customer Projects. Being skilled in managing complex projects, he moved up and held several management positions mainly in Service, Delivery and Networks units before he became COO Benelux
Sipke is responsible for all broader related aspects to do with Operations and is leading a mainly virtual management team, due to the matrix model BT is build upon, representing operational BT departments and Lines Of business. His focus is to build smoothly running operational units where people give their best, think out of the box and are motivated to find the best solution for the customer.
Sipke is also Statutory Board Member of BT Netherlands N.V.
Sipke studied Mechanical Engineering at the High Technical School in Leeuwarden.