Case study

Devon and Cornwall Police:

- Innovate their IT Infrastructure and Support Services to benefit the Force


BT provides IT Infrastructure and support services for Devon and Cornwall Police.

Devon and Cornwall Police face challenges to respond to a vast rural and coastal area, which increases by 10 Million visitors over the summer months. This creates a huge demand on their services both in traditional crime on the beat and around the new areas of cyber-crime.

With changes in society the young and old are a new focus for crime, Devon and Cornwall police are looking to technology as the enabler - the “digital beat” to keep vulnerable people safe and bring offenders to justice.

As a result they have contracted with BT for the provision of its ICT managed service desk. Its’ aim is to enhance the 24 hour support given to IT systems and give a more robust support to policing and allow significant savings to their service costs, that will be reinvested to improve services to the public.

The series of short videos below feature Chief Constable Shaun Sawyer and colleagues who share their views on how BT can help the force tackle those challenges, the benefits the force expects to gain from the initiative and tips on what to consider when selecting a partner.

If you’d like to see how we can help you to do the same get in touch.

For me what BT brings is clearly innovation, ambition and a desire to make a difference”
- Shaun Sawyer Chief Constable – Devon and Cornwall Police.