Connecting and protecting what matters most

Global security, cloud and networking services.

Case Study

Helping Etihad Airways’ contact centres work in perfect harmony

Read our case study on Etihad Airways and learn how BT and Cisco virtualisation makes sure customers are treated as esteemed guests wherever their calls land.

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As the national carrier of the United Arab Emirates we want passengers to feel like our guests from the very first call, wherever they are.”
Ruth Birkin Head of Global Contact Centres, Etihad Airways


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Using AI to augment humans and redesign operations

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Keeping ahead of changing technology and changing consumer wants

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featured event

World Economic Forum Annual Meeting 2019

  • Davos-Klosters
  • 22 - 25 Jan 2019
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The cyber security skills challenge: Hiring for tomorrow

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Analyst Report

Digital workplace employees need enterprise communications to be more harmonised than unified

Download Gartner’s report on how to encourage collaboration in a digital workspace

How you balance the risk and reward of the cloud

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We need to be able to quickly and flexibly increase our compute capacity. The only way to do that economically is in the cloud.”

Álvaro de Nicolás

CIO, Hotelbeds Group

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