Global security, cloud and networking services

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Connecting and protecting what matters most

Global security, cloud and networking services.

Case Study

Helping Etihad Airways’ contact centres work in perfect harmony

Read our case study on Etihad Airways and learn how BT and Cisco virtualisation makes sure customers are treated as esteemed guests wherever their calls land.

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As the national carrier of the United Arab Emirates we want passengers to feel like our guests from the very first call, wherever they are.”

Ruth Birkin Head of Global Contact Centres, Etihad Airways

Solution

Use the cloud to improve your customer experiences

Rapidly deploy state-of-the-art capabilities to meet your ever-changing needs.

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What matters most to you?

Whatever your business goal, we have the technology, expertise and know-how to help you achieve it.

Topic

Transform your customer experience

Embracing new channels and technologies can help you exploit fresh opportunities and stand out from the competition.

Balance the risk and reward of the cloud

Embrace cloud services and connectivity without security headaches and your legacy systems holding you back.

Make security integral to your business

You want a proactive approach to security and to predict threats before they happen, with security built-in, not bolted on. You need to make security integral to your business.