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Our Customer Experience Centres in the Americas

See what we can do for you

Our Customer Experience Centres allow you to explore live demonstrations of our end-to-end capabilities around the world. We can guide you on your digital transformation journey to explore how you can use technology to transform your business, your customer experience or the way your employees work. We can easily link up multiple Customer Experience Centres so that you can experience our innovative solutions in action.

Whether it’s in one country or across the globe, our technology can help you:

  • drive deeper and richer interactions with end customers 
  • increase business agility and innovation through the move to cloud
  • create a productive and efficient business with seamless employee collaboration across multiple technologies
  • make sure you manage risk and secure what matters most.

We can support your digital transformation through a powerful combination of global security, cloud and networking services.

If you’d like to visit one of our Customer Experience Centres, please get in touch with your account manager. We look forward to welcoming you soon.


Our new Customer Experience Center in New York

On  Thursday, December 13, BT moved to a new flagship sales office and opened a Customer Experience Center (CEC) in New York, NY. BT has been in New York for over a decade, emphasizing its commitment to be a trusted partner and advisor of its customers in the Americas and globally.

The new office location will serve as a hub for BT employees supporting customer interactions in the heart of New York’s growing technology presence.

BT’s global network of 21 Customer Experience Centers provide an interactive experience, based on the latest innovations in networked IT services to fast-track and future proof global enterprise infrastructure, smooth the to the cloud and successfully integrate the latest collaboration technology into organization’s fabric to speed up decision making and improve productivity,

The Centers enable visitors to not only hear about BT’s capabilities, but also to see, touch and feel them through live personalized demonstrations. These include network optimization and acceleration service, BT Connect Intelligence, BT One Cloud Cisco collaboration platform and world class managed security services that underpin everything networking and cloud services at BT.

BT’s new flagship office is located at 11 Times Square on the 34th floor. For inquiries about the new space and BT’s presence in the Americas, please contact Krista Wald, Head of Communications, Americas, BT, krista.wald@bt.com.

Our New York Customer Experience Centre location

11 Times Square, 34th Floor
New York
NY 10118

Google maps location

Our São Paulo Customer Experience Centre location

Avenida das Nações Unidas,4777
14th floor

Google maps location