Thomas is responsible for the customer service of all Global Services’ customers around the world, with over 7,000 employees globally. During his 25-year career in the outsourcing and IT services industry, Thomas has held senior roles in account and general management functions, service operations and finance, and has led large transformational programmes. Thomas has worked and lived in North America, Germany, The Netherlands, India, and The Philippines, and managed 2,000+ strong teams across the globe.
Ruth also leads BT’s engagement on cyber security with politicians and officials, to make sure that UK cyber security policy benefits from BT’s decades of experience. She has previously worked for Crispin Blunt MP, the Home Affairs Select Committee, Deloitte, Policy Exchange and techUK.
35 years’ experience in the industry designing, delivering and operating solutions within the corporate enterprise arena including BT’s own worldwide internal enterprise and the London 2012 Olympic infrastructure. Currently Chief Architect for the Americas, based in Atlanta.
Janet is Head of Global Services’ unique offering that assists customers in solving the compliance conundrum: increasing worldwide regulations across all industries with a heightened focus on the enforcement of their requirements, combined with pressure to reduce costs in line with challenging economic conditions.