External disruptors and start-ups are constantly shaking things up, pushing technological boundaries and reimagining the future.
Connectivity is exploding, creating a world where smart objects talk to each other and it’s perfectly normal for your phone to effortlessly outperform your laptop in processing power. Digitisation has transformed how, when and where we work - never more tested than by the coronavirus pandemic. And Artificial Intelligence (AI) has reached the point that it can hold a natural conversation over the phone and beat humans in games of skill.
The challenge is to take all this on board to pull out the trends that are going to redefine the world and to harness their potential for your business. With so much going on, it can be easy to miss a crucial opportunity or to dismiss something that’s relatively established as not for you. That’s why we’re always exploring and investing in technological innovation and watching trends over time to work out how we can use it to help our customers.
Four of our top innovation priorities include:
- AI and machine learning
- big data and analytics
- the Internet of Things.
In our ‘Winning the innovation race’ booklet, we explore these topics in more depth.