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Andrew Small

Director of digital workplace, BT

Andrew was appointed director of digital workplace in October 2021.

He leads our digital workplace business for our B2B segments. Digital workplace includes our meetings, calling, contact centre, global voice and edge propositions.

Prior to this, he held positions in the unified communications, collaboration and contact centre markets and focused on growing cloud services within these areas. He joined BT as CEO of customer relationship management businesses within the ventures unit.

Before joining us, Andrew worked for Danish and German technology companies as a product manager, country manager and in consulting roles. He was also managing director of a B2B marketing consulting and analytics business for seven years. Andrew has an engineering degree and PhD from Leeds University.