He's responsible for the customer service of all our customers around the world.
During his 25-year career in the outsourcing and IT services industry, Thomas has held senior roles in account and general management functions, service operations and finance, and has led large transformational programmes. Thomas has worked and lived in North America, Germany, The Netherlands, India, and The Philippines, and managed 2,000+ strong teams across the globe.
Thomas joined us in October 2006. He is an Austrian national, is married and lives in London.
The sheer number of people visiting your website on Black Friday will put strain on it. As will Cyber Monday, Singles’ Day and every other big shopping event. So what can you do to make sure you’re ready for the surge?