Whether you want to control cost or flexibility, we help you meet your customers’ expectations of excellent customer service, and we can give them that experience globally.
BT is recognised as a Leader in Gartner’s Magic Quadrant for Contact Centre as a Service, Western Europe, 2017*
* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.