Our broad set of cloud customer experience solutions can give you your perfect blend of voice, video, email and web interactions, integrated with your existing CRM system and legacy call centre platforms.
Whether you want to control cost or flexibility, we help you meet your customers’ expectations of excellent customer service, and we can give them that experience globally.
Our Inbound Contact platforms support over 55,000 customers globally and manage over 16 billion minutes per year
Nine out of the top 10 global airlines and all the top 10 global pharmaceuticals use our Inbound Contact solution – with five of the top 10 global pharmaceuticals using Cloud Contact.
Our cloud contact centre capabilities
Transform your customer service
Embracing new channels and technologies can help you exploit fresh opportunities and stand out from the competition.