Overview

When Anglo American increased its shares in De Beers to 85 per cent, it decided it was time to make sure their management and governance systems matched up. As part of this process, Craig Charlton, De Beers' newly-appointed CIO, came up with an IT strategy that put service and value at the top of the agenda across the whole group of companies. 

Evaluating Anglo American’s different service partnerships was crucial to this. And that included its global managed network services contract with us. As its original architect, no one was better qualified than Craig to see the value in that deal.

Overview

When Anglo American increased its shares in De Beers to 85 per cent, it decided it was time to make sure their management and governance systems matched up. As part of this process, Craig Charlton, De Beers' newly-appointed CIO, came up with an IT strategy that put service and value at the top of the agenda across the whole group of companies. 

Evaluating Anglo American’s different service partnerships was crucial to this. And that included its global managed network services contract with us. As its original architect, no one was better qualified than Craig to see the value in that deal.

The challenge

From the smartphone in your pocket to the railway that takes you to work, mining products are everywhere in today’s world. But their sources are spread around the planet. And they’re usually not easy to get to. That’s a problem for the firms that find and extract them. 

Anglo American is one of those companies. In fact, it’s one of the world’s largest. David Heppenstall, its Chief Information Technology Officer and Head of Global Infrastructure, explains: “We work in the remotest corners of the globe, like 3,500 metres up in the Chilean Andes or hard to reach parts of Africa. It means we face connectivity challenges seldom found in other industries.” 

We made a global managed services deal with Anglo American. This originally swept away a large number of different service providers to create a single IP Connect global infrastructure. “That assures us of a fast and resilient network anywhere to increase asset automation, improve productivity and drive collaboration across and between our businesses,” adds David.

The challenge

From the smartphone in your pocket to the railway that takes you to work, mining products are everywhere in today’s world. But their sources are spread around the planet. And they’re usually not easy to get to. That’s a problem for the firms that find and extract them. 

Anglo American is one of those companies. In fact, it’s one of the world’s largest. David Heppenstall, its Chief Information Technology Officer and Head of Global Infrastructure, explains: “We work in the remotest corners of the globe, like 3,500 metres up in the Chilean Andes or hard to reach parts of Africa. It means we face connectivity challenges seldom found in other industries.” 

We made a global managed services deal with Anglo American. This originally swept away a large number of different service providers to create a single IP Connect global infrastructure. “That assures us of a fast and resilient network anywhere to increase asset automation, improve productivity and drive collaboration across and between our businesses,” adds David.