Insurance solutions
Dynamic insurance solutions to transform your customers’ experience and build brand loyalty, whilst staying secure and compliant.
Overview
In insurance, digital transformation is being driven by the customer.
Customer demands have changed, so insurers looking to differentiate themselves need to offer different ways for them to engage. Workplace strategies have also changed: collaboration is increasingly digital – but with more data and applications moving outside the traditional security perimeter, cyberattack risks keep rising.
What if you could keep customers happy with artificial intelligence and machine learning tools to provide a more personal journey, letting them choose how they want to interact? What if your employees could work securely from anywhere using knowledge management tools to predict and solve customer issues? What if you could move to a Zero Trust security strategy to combat the ever-growing threat of cybercriminals?
We can provide dynamic insurance solutions to let you do all of this, delivered through the cloud – securely.
Case studies
Helping a global insurance company migrate to Unified Communications with our user adoption service
Our solutions
We’re using technology in new and creative ways to help solve insurance organisation’s problems on a global scale.Customer contact
It’s time to look again
Cloud Control for Financial Services
Lower the risk and increase the reward of your cloud transformation with a single, end-to-end ecosystem of cloud solutions for financial services institutions, secured by BT.Further insights
Want to dive even deeper? We’ve curated a selection of expert opinions, together with whitepapers, articles and blogs.Building a new cloud ecosystem for banking and financial services
The maturity of carrier neutral facilities offers the financial sector a better cloud experience, facilitating an accelerated move to the cloud.
Solving the financial sector’s contact centre challenge
Delivering a great customer experience as call volumes grow is strengthening the business case for AI in the contact centre.