Hybrid working today
Our research, commissioned in collaboration with Cisco, reveals key insights about the current state of hybrid working:
The role of the cloud in collaboration technologies for hybrid working
Long-term cloud strategies
Our research revealed that organisations are looking to get the most from cloud technology in the coming years in order to support their new and evolving ways of working:
recognise cloud flexibility would be useful in supporting their business needs
of organisations will improve their internal workplace wi-fi in the next two years
will invest in better cloud-based technology for remote and homeworkers
will be moving their voice solution to a cloud-based service.
Organisations prioritise security alongside experience
As well as providing an excellent end-user experience, today’s organisations are also looking for collaboration tools and apps that keep their data safe.
Our research revealed that 86% of IT executives responsible for selecting technology agree that data security has become a more important priority in the last two years.
Concerns about shadow IT and its impact on security are top of mind within a hybrid working environment, as is the need to meet international data protection standards as global working practices evolve.
Expectations of collaboration tools and apps continue to rise
We found that leading global organisations are now increasingly centring their collaboration strategy on the person at the end of the technologies, looking at how people like to work and what they want to be able to do.
To support their efforts, they’re looking for suppliers who can deliver a broad range of collaboration capabilities in an easy-to-use, cost-effective way.
In particular, they expect:
Hybrid working supports sustainability goals
Already, global executives link the increased use of collaboration tools with improvements in their organisation’s sustainability:
believe a reduction in commuting is the leading sustainability benefit of hybrid working
of executives don’t expect their business travel levels to return to pre-pandemic rates
of organisations intend to improve the sustainability of their worksites as part of changing workstyles
think using collaboration tools benefits the environment through reduced travel and commuting.
Nine steps to planning your future work strategy
Combining our expertise with the core messages emerging from this research, we recommend the following nine steps to achieve an effective future work strategy:
- Explore your colleagues’ preferences for hybrid working, looking at team, sector and individual needs.
- Map organisational strategic needs for employee work location, including the requirement for offices and business travel.
- Design a hybrid work strategy, including new metrics for productivity and sustainability.
- Build an organisational cultural development plan for new working practices and provide support and guidance to managers.
- Develop an employee wellbeing plan, including for the onboarding of new team members wherever they are located.
- Audit your collaboration and network technology, for working at the office, on the move and at home.
- Implement a technology strategy for your organisational and employee needs using the cloud to provide agility and flexibility.
- Deploy a data and network security protocol, to ensure regulation and commercial needs are satisfied.
- Innovate for the future, learning from competitors’ experiences and technology developments.
Building your future infrastructure and working strategy
As you create the digital workplace that’s right for you, cloud collaboration will be critical to bringing home and office workers together.
We’re ready to help you build the networking and application capabilities to bring your collaboration strategy to life, from design through to user adoption.
You can learn more about our research findings by downloading our whitepaper.