This challenge manifests itself in three ways:
Following the impact of the Coronavirus pandemic, organisations have gone through a change with unprecedented speed.
For us, the first wave was about helping our customers manage the huge and swift adjustments they needed to make, such as setting up employees to work from home, giving them VPN access, providing collaboration licences and making things secure.
Now that’s done, organisations are considering the next phase. From conversations we’re having with our customers, three things seem top-of-mind for CIOs:
Most businesses already had infrastructure transformation in their plans. But the impact of the Coronavirus pandemic has increased urgency and added the complication of having to reduce costs faster, with minimal upfront investment. Moreover, any IT investment needs to be flexible to allow for different future scenarios. Accelerated cloud adoption is largely driven by this need for flexibility.
As part of our smart transformation program, we’ve worked with many global organisations on infrastructure transformation. The learnings and experience we’ve gained from these projects have been invaluable and helped us develop a standardised approach to network transformation. We do this proactively, so you don´t have to wait for contract renewal to make positive changes for your business. Recent events have driven a huge rise in demand for this kind of approach and help fast-track an organisation’s infrastructure transformation journey.
We’re helping our customers in two main ways with this:
But the approach isn’t just about fixing short-term commercial issues. The focus is also on innovation. In close collaboration with you, we craft a technology roadmap that’s designed to deliver the business outcomes you want to achieve. Much of the innovation is about data, analytics and automation – considering things like automation tooling, service intelligence and application insight - to improve efficiency and deliver continuous improvement.
For us, it’s about the end-to-end journey, and we call it ‘Smart Transformation’ – from the commercials and business case, to the innovation, roadmap and service. We can help you show fast cost savings. We can help you craft a successful business case to meet your specific goals and we can take the risk out of your transformation.
Whether it’s practical help or reassurance, we’re here to help.