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Say ‘hello’ to your hybrid workforce with Operator Connect for Microsoft Teams

Keep your people connected, wherever they are. Operator Connect is a simple way of adding voice and audio conferencing services to Microsoft Teams.

The way we work has changed

Across the globe, organisations continue to reset their workplace strategies. The workforce has largely shifted from in-person to hybrid and remote models – and successful companies are capitalising on this change. 

0 %
of high-growth companies use hybrid work models
0 %
of employees prefer a hybrid model

The hybrid model is a big hit with employees, who enjoy the flexibility of being able to work remotely from 25% to 75% of the time.

Introducing Operator Connect for Microsoft Teams with BT

Your people need a flexible, hybrid workplace fit for the future – where they can use one familiar application that combines collaboration tools and provides access to global voice services too. Operator Connect is a simple, new way to enable your colleagues to make calls to landlines and mobiles straight from Microsoft Teams. It means your people can stay connected wherever they are, giving you a comprehensive and cost-effective way to manage all your calls and communications easily – in one place.

One unified collaboration tool, four core benefits

Adding the power of our global voice network to the Microsoft Teams environment has four key advantages: 


It’s easy

It’s quick to set up and simple to manage – and if you’ve got numbers with a different supplier, you can easily port these across. Plus, there’s no need to learn a new tool or have different ones for calling – simply switch on voice.


It’s resilient

Direct peering through Microsoft Azure Peering Service (MAPS) creates a 1:1 trusted network connection that enhances resilience.


It’s cost-effective

Using our voice services through Microsoft Teams replaces less flexible, more costly voice solutions, such as PBX, reducing infrastructure and maintenance costs.


User adoption is included

We provide you with a launch communications kit and access to an online learning hub that’s designed to ensure your people understand and embrace the service.

Dial up your collaboration experience with Operator Connect 

Why work with us? 

  1. Global reach: with a worldwide network, we can provide high quality calling in 21 countries.
  2. Expertise: when it comes to voice, we’ve seen and done it all managing our own global voice network as well as supporting our customers around the world. In fact, we manage over 550,000 Microsoft users from data centres around the world.
  3. Pricing flexibility: we offer a range of packages to suit different needs, starting from only £3.55 per user per month.
  4. Additional Teams services: need something extra? Whether it’s connecting hard-to-reach countries or integrating applications and legacy infrastructure, we can support you at every stage of the journey.
  5. Access to a suite of services: working with us you’ll benefit from leading innovation, security, device management and collaboration products and services at your fingertips.