When you think of IT, what comes to mind? For many, IT refers to a support function — the people who fix your PC when it decides to stop working. Although the IT department obviously has a far more in-depth role than this, there is a nugget of truth in the thought.
It’s fair to say that IT’s role has traditionally been that of a cost centre. It’s the heart of almost every organisation in the digital age — it’s necessary for survival, but at the same time it doesn’t add much to the growth or innovation of a business.
As I said, that’s the traditional role of IT. And I use that phrase for a reason — because I don’t think it’s the case any longer.
The role of IT is changing to become a business enabler, an agent of innovation, growth and profit, rather than just a support function. And this change comes just in time, when you consider that IT is becoming increasingly commoditised due to the prevalence of shadow IT.
To achieve this transformation, IT needs to do three things:
To achieve these three goals, IT needs to first demonstrate its capabilities. And to do this, it needs to be proactive. But what does this mean?
Well, here are a few examples of what IT can do to show off its credentials as an agent of business growth and digital transformation.
What binds all these ideas together, is that they add value to the business. It’s not just more examples of IT keeping things running — it’s IT leading the way. And that’s exactly what companies need in this competitive, digital age.
Businesses now fully recognise the role of IT in their strategic developments and expect the IT department to be a centre of innovation, generating competitive advantage and new business opportunities.
To find out more about digital transformation, and how the cloud can enable it, make sure you take a look at our white paper, ‘Creating the right IT platform for digital transformation’, today.