The basics

We try to make sure that we can support users on the widest range of popular browsers and technologies, but to obtain the maximum benefit from this website we recommend using a browser listed below. We test our developments against these browsers. Although this website can still be accessed using other browsers the experience may be different.

For desktop, tablet and mobile users:

Our site is responsive and will automatically adapt itself to suit the appropriate device you are using.

We aim to support the following browsers and their associated mobile counterparts:
Internet Explorer: latest version plus the last 3 versions
Firefox/Mozilla: latest version
Safari: latest version
Chrome: latest version

Adobe® downloads

You will need Adobe® Acrobat® Reader to view and print PDF files within certain parts of the site. You can find this by visiting the Adobe website below:

Download the latest Adobe® Acrobat® Reader software


For more information on BT’s accessibility policy, please visit our BT accessibility site.