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BT MeetMe

Meet over the phone, from anywhere, anytime. No need to book and no last minute hassle with BT MeetMe.

BT reference BT MeetMe
Category Cloud collaboration


No booking needed.  BT MeetMe meetings can be started in the time it takes you to dial in. It’s easy to use, and available at any time, every day of the year.

Key features – with BT MeetMe you can:

  • invite meeting participants from over 70 different countries
  • let your participants dial in using local or toll-free numbers
  • enjoy an ‘always on’ service, so you don’t always have to schedule a call
  • lock your meetings if sensitive conversations are needed
  • mute participants to reduce any background noise
  • get help when needed during any call by dialling *0
  • use with web conferencing to add visual content to your meeting
  • instantly record by dialling *8.

Global dial-In numbers

How it works:

BT MeetMe Global dial-in numbers allow your meeting participants to dial in to your meeting regardless of their location.  They can choose toll free or local numbers depending on where they’re dialling in from and simply use the participant passcode provided to connect to the meeting.

The numbers:

View the complete list of Global dial-in numbers 

When inviting participants tell them:

  • the date, time and time zone of the meeting
  • your participant passcode, followed by the # sign
  • the URL for your Global dial in numbers.

What you need:

Just a telephone and keypad, fixed or mobile.

FAQs for BT MeetMe

Immediately, there’s no need to activate it. Simply follow the steps in the ‘Join or Host a meeting’ section.

Give your participants the meeting date, start time, time zone, link to the dial-in telephone numbers and the participant passcode.

All you need is a telephone and keypad, the dial-in number and passcode.

Press *0 on your telephone keypad during the call to reach a conference coordinator who may ask you:

  • who’s experiencing the issue?
  • what problem are you experiencing?
  • when did the problem occur?
  • what meeting telephone number did the person dial?
  • what was the telephone number the person dialled from? (or ‘What was the On-Net number?’ if the person received an On-Net call back)
  • what was the type of telephone used (e.g. mobile, landline, or IP phone)?

If unable to reach the operator using *0, please contact the helpdesk

BT MeetMe settings can be changed online or via the helpdesk.

Options are available for both entry and exit of participants including: no announcement, a tone, a generic announcement ‘Someone has joined the call’, or a personal announcement that gives the participant's name.

A BT MeetMe dial-in number allows participants to dial into the meeting from anywhere in the world using a toll free or local number.

Local numbers are easier to dial and more cost-effective than using international or toll free numbers.



15 minutes.

Take this tutorial to find out how to get the most from your MeetMe service.

Topics to choose from include how to record your conference, and tips for enhancing your meeting security.

Register for training

Click the button below to register.

Register now

For desktop


32-bit version (1.78.2)

  • Windows 7, 8, 10
  • Office 2010, 2013 and 2016
  • Microsoft .NET Framework 4.5
  • Administrator rights to your computer
  • An active BT MeetMe account
  • Internet access

File download

BT MeetMe add-in for Outlook

Download the software


64-bit version (1.78.2)

  • Windows 7, 8, 10
  • Office 2010, 2013 and 2016
  • Microsoft .NET Framework 4.5
  • Administrator rights to your computer
  • An active BT MeetMe account
  • Internet access

File download

Download 64-bit version (1.78.2)

Download the software

The installer will tell you if you need to use another version.

How to install

If you have the administrative rights on your PC to install software, click the Download button above. If you do not have administrative rights to install software, you'll need to work with your IT department to install the add-in.

1.Double-click the installation file to start the installation setup wizard. Click ‘Next’.

2. Accept the Terms and Conditions.

Check ‘I accept the terms in the License Agreement’ and click ‘Next’.

3. Click on ‘Finish’ and restart Outlook.

4. You will see new icons in the ribbon.


It will:

  • automatically show pop-up notification when new version is available
  • show ‘Check for updates’ button in ‘Settings’ to allow for manual checks         
  • show a ‘Download’ button which leads to this page.

For mobile


Requires iOS 9.0 or later.

Compatible with iPhone, iPad, and iPod touch.

File download

BT MeetMe add-in app for iOS

Download the app


Requires Android 5.0 and up

File download

BT MeetMe add-in app for Android

Download the app

Help desk phone numbers

Please browse our guide and if you can't resolve your questions, contact one of our global helpdesk advisers.