What's new?

• Provisioning API: Call park. Adding support for call park in the Webex for Developers Platform. For more information about Webex Calling APIs, click here.
• Provisioning API: Location schedules. Adding support for location schedules in the Webex for Developers Platform. For more information about Webex Calling APIs, click here.
• Configure call intercept for a location. Administrators can intercept incoming or outgoing calls for a location in Cisco Webex Control Hub. Disconnect a location’s phone lines and play a detailed announcement for callers and provide alternate routing options. This feature is available in all regions. For more information, see Configure call intercept for a location in Cisco Webex Control Hub.
• Extend call decline option is available on all devices. Call decline actions will now be extended to all devices/app where the line is present. This will stop the call ringing on other devices/app once the call is declined. The default behavior has changed retrospectively for existing devices except where more than one MPP/ATA device exists for a particular user. This new default behavior can be changed in Control Hub on a per-line basis for MPP/ATA devices, once the device has been added. This may be desirable for shared line scenarios. This feature is available in all regions. For more information, visit Decline a ringing call on all devices for a user.
• Integrated audio for Webex Calling. With this feature, Webex Calling now allows you to dial in to Webex Meetings dial in numbers, both toll and toll free, without incurring PSTN charges. When you dial in to a meeting from your Webex Calling device, your media stays on net in the Webex cloud, for improved latency and reduced PSTN charges. Similar functionality for Webex Meetings callback calls is coming soon. For more information, see Integrated Audio for Webex Calling.

 

 

What do you need to do?

• Review the above features
• Bookmark our website so you don't miss out on updates and actions you may need to take. You can also register your details to receive future Webex service notifications.