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Service updates · 26 May 2022

Cisco Webex WBS42.2.5 Slow Channel (lockdown) release

Overview

Cisco has announced the release of WBS42.2.5 as the next Slow Channel (lockdown) release of Webex.

The latest version of Webex is an important part of providing the best user experience. The key highlights of this release are:

New skin tones and new reactions have been added to encourage users to better express themselves non-verbally. 

Cohosts can manage invitations and registration once a Webex meeting or webinar is scheduled by the host.

Administrator controls for virtual backgrounds includes the following administrator capabilities:

  • Enabling virtual background features at the organization level.
  • Customizing options for Webex default virtual backgrounds, to use administrator uploaded virtual backgrounds, or allow users to use their own virtual background images.
  • Allowing guest users to use administrator uploaded images as virtual backgrounds.
  • Cascading virtual background options to each site in control hub.
  • Overriding virtual background configuration for each Webex site.
  • Uploading a maximum of 10 approved images as virtual background images.

Customizable email template and setup reminder. Hosts can customize email templates that are sent to panelists and attendees for a webinar, including invitation, reminder, thank you, and cancellation emails.

Improved lobby notifications. Hosts or cohosts are able to easily identify a participant joining a meeting as Internal to their organization, External to their organization, or Unverified. Notification of a participant waiting in the lobby is now more prominent and is not hidden in the Participant List.

New virtual backgrounds, both static and animated are updated in the library of virtual backgrounds. Users can still upload their own as desired. Animated virtual backgrounds are not available when starting or joining a meeting from Webex App. 

End of life for Productivity Tools. Go here for more details.

Go here for full details on what's new.

 

IT Managers

WBS41.10.10 end-of-life is scheduled for 16th July 2022.

1. Start Now.

Upgrade your test site or request a test site. Send an email to your BT contact with the Webex site, upgrade version (T42.2.5) and upgrade date.

If you have any questions about this change please contact your Account Manager, Service Manager or UC Specialist.

2. Inform your end users.

We have created an email template to help you inform your end users internally. This will make users aware of the upcoming changes.

Also, a short service notice will be displayed on the Webex host screen one week prior to the upgrade and shown every time meetings are started. The message will inform hosts of the upgrade and direct them to follow any actions if prompted.

This message can be disabled if required by completing this online form which confirms you will inform all users directly.

3. Upgrade resources.

Download the required installation files and find details on:

Getting the software

How to manage software upgrades

Frequently Asked Questions

IT Manager message to users

4. Service notice

Bookmark this web page and register your details to receive future Webex service notifications.